The Knowledge Dividend: Creating High-Performance Companies Through Value-Based Knowledge Management - Softcover

Tissen, Rene; Andriessen, Daniel; Lopez, Frank

Softcover

ISBN 10: 0273645102 ISBN 13: 9780273645108

Publisher: Financial Times Management, 1999

Synopsis

(Pearson Education) A text and CD-ROM combination, showing how to initiate and leverage knowledge in accordance with a company's strategy, creating organizations that are team, process, and community-based, and ICT-enabled. The CD-ROM introduces more than 200 practices and case studies of real companies. Softcover.

About this title

About the Author

René Tissen is managing director of KPMG Knowledge Management, The Netherlands, and co-chairman of the KPMG Knowledge Management and Consulting Services group for Europe, the Middle East, and Africa.

Daniel Andriessen is a senior manager of KPMG Knowledge Management, specializing in advising international companies on knowledge management, knowledge organizations, and knowledge systems.

Frank Lekanne Deprez is a manager with KPMG Knowledge Management specializing in advising international companies on knowledge management and operations.

From the Back Cover

How can companies prepare themselves for greater success in the knowledge economy?

As the world evolves into a virtual market space, new rules for business success are imminent. Companies who gain the edge will have one notable characteristic. They use their entire knowledge base to continuously add more value to their customers and employees, and therefore, to their company as a whole.

The Knowledge Dividend shows you how to initiate and leverage knowledge in accordance with your company strategy. It illustrates how to create organizations that are entirely process, team and community based, and ICT enabled. It explains, by example, how to shape the knowledge attitude and key competencies of knowledge professionals o that they are committed to the future — the company's and their own.

Excerpt. © Reprinted by permission. All rights reserved.

PREFACE

Don't dig deeper for more knowledge, capture only meaningful knowledge and build on the value it has.

The Knowledge Dividend shows how to turn intangible knowledge into tangible business value by creating an organization that is process, team and community based, and properly ICT enabled. It looks at knowledge management from a non-technical, integrated approach called Value-Based Knowledge Management. It shows how to build meaningful knowledge from the ideas and innovations that reside in company professionals, teams and communities. This book answers the question, "What value can be created for a company with knowledge?" It helps to design an organization that is founded on a structure that derives value from knowledge.

This book does not focus on ways to gather and manage the overgrowing stream of information flooding businesses today. The Knowledge Dividend helps create organizations that inspire knowledge professionals to adopt a higher level of performance, one based on creativity and intuition, flexibility and speed.

As well as including a teaser CD-ROM, the book is packed with many time-saving tools. It introduces over 200 innovative practices and case studies of renowned international companies that are meeting the challenges of the knowledge economy.

Learn how to locate and build knowledge that adds value to your business, and how to use value-based knowledge to maximize the growth and wealth of the organization. ACKNOWLEDGEMENTS

Our special thanks go to: Joie van Tilburg-Rose, for constantly adding value and for her ability to visualize our thoughts in wonderful graphic detail. Siemen Jongedijk, for his in-depth research efforts and for finding examples about everything. Jonathan Ellis, for his ability to grasp the ungraspable. Heidi Weisbeek, for always being there at the right moment doing the right things.

Our partners Marie Jose, Marian and Petra, for always being enthusiastic, supportive and loving individuals. Our children Jeroen, Makies, Matthijs, Ceder, Carlijn, Mirthe, Hidde and Siebe for providing us with a meaningful life.

The board of executives of KPMG The Netherlands, especially Ruud Koedijk and Kees van Tilburg, for having the guts to finance and support us throughout.

Our advisory council: Andre Boekhoudt, Hennie Both, Rob de Lusenet and Pepi Rozendaal, for being committed and enthusiastic.

Sandra Gaarenstroom of Heineken NV for allowing us to use the scenarios that she was so instrumental in designing.

Our colleagues at KPMG: Steven Olthof for being highly innovative in strategizing with us, Daan Boom for keeping us informed and hopefully `knowledgeable', David Parlby, Robert Taylor and Deborah Hale for helping us to thing multi-culturally. And finally to our publisher, Pradeep Jethi, for his creative and innovative suggestions. René Tissen
Daniel Andriessen
Frank Lekanne Deprez

Edition details

• Publisher: Financial Times Management
• Publication date: 1999
• Language: English
• ISBN 10: 0273645102
• ISBN 13: 9780273645108
• Binding: Paperback
• Number of pages: 288