The books in this series aim to cut through the thought jungle, switch off the panic and give you simple concrete things to say, do and remember, so you'll have the shine that makes you look as though you've been polishing for weeks. This manual is a compilation of all the titles in the series.
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Ros Jay is a freelance writer and editor. She writes on a range of business topics specialising in marketing and communication-related subjects. She also writes for and edits corporate magazines both in print and on the net. She is a senior associate of the Institute of Direct Marketing. Ros's publishing successes include Fast Thinking Manager's Manual, How to Manage Your Boss, How to Get A Pay Rise, How to Build a Great Team and How to Handle Tough Situations at Work, all published by Prentice Hall Business.
"...this essential manual gives the clever tips and vital information you need to make the best of your last-minute preparation."Business A.M."
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