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How to Handle Tough Situations at Work: A Manager's Guide to over 100 Testing Situations - Softcover
Every manager encounters difficult situations on a daily basis. And that's fair enough: dealing with tricky people issues, analysis of options and sound decision making are part of a manager's job.
But every once in a while, something crops up that you haven't encountered before, or that really puts you between a rock and a hard place. And it's you who has to deal with it. Maybe you have no idea what to do. Or, maybe you just don't know whether to trust your gut instincts. Perhaps there's nobody you feel you can ask - or want to ask. That's when a difficult situation becomes tough.
Whatever the tough situation you face at work, this is the book to provide sound and rational advice on what to do, and how to help you tackle those really testing management dilemmas.
But every once in a while, something crops up that you haven't encountered before, or that really puts you between a rock and a hard place. And it's you who has to deal with it. Maybe you have no idea what to do. Or, maybe you just don't know whether to trust your gut instincts. Perhaps there's nobody you feel you can ask - or want to ask. That's when a difficult situation becomes tough.
Whatever the tough situation you face at work, this is the book to provide sound and rational advice on what to do, and how to help you tackle those really testing management dilemmas.
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About the Author:
Ros Jay is senior associate of the Institute of Direct Marketing.
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- PublisherFt Pr
- Publication date2003
- ISBN 10 0273656031
- ISBN 13 9780273656036
- BindingPaperback
- Edition number1
- Number of pages214
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