The book provides information necessary for the recognition of conditions leading to service failures. It analyzes many preliminary failures and evaluation experiences to institute preventive techniques.
"synopsis" may belong to another edition of this title.
Seller: Zubal-Books, Since 1961, Cleveland, OH, U.S.A.
Condition: Good. 427 pp., Hardcover, ex library, else text and binding clean and tight (lacks dust jacket). - If you are reading this, this item is actually (physically) in our stock and ready for shipment once ordered. We are not bookjackers. Buyer is responsible for any additional duties, taxes, or fees required by recipient's country. Seller Inventory # ZB1343321