Covering the theory and practice of the whole area of supervision and management, this text examines the theories of major writers, discusses types of organizational structure, analyzes the role of the supervisor and explains the relationship between the supervisor and the law. It has been revised and updated to cover recent legislation and practice and also to fit National Examination Board for Supervisory Management (NMBSM) and National Vocational Qualification (NVQ) requirements. Chapter summaries, case studies, student assignments and discussion topics are all included. It is aimed at those taking the BTEC National/Higher, NEBSM Introductory and Certificate courses, NVQ Advanced Certificate, BA Business Studies and HCIMA/Hospitality Management courses.
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Carole Sharman is now a lecturer at Highbury College.
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