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Barriers to Information: How Formal Help Systems Fail Battered Women (Contributions in Librarianship and Information Science) - Hardcover
Synopsis
Ordinary citizens face a frustrating and increasingly complex maze of human service agencies when they seek help for everyday problems, even though one stop information and referral centers have been established to facilitate information seeking in many communities. This book explores the relationship between the information needs of battered women and the information response provided through social networks in six communities of varying size.
The book is based on an award-winning study, in which 543 women described their knowledge of the problem of woman abuse and what kinds of information resources would be helpful to an abused woman. In the second phase of the study, 179 interviews were conducted with service providers identified by these women as likely sources of help. A comparison of the interviews demonstrates that the response of information delivery systems does not adequately meet the needs and expectations of those women who would seek such services. The final chapters of the volume focus on the implications of this study for the design of social service systems.
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About the Author
ROMA M. HARRIS is Professor in the Graduate School of Library and Information Science at the University of Western Ontario. She has written a book on women in librarianship, and her many articles have appeared in journals such as Library Quarterly, the Canadian Library Journal, and College & Research Libraries.
PATRICIA DEWDNEY is Assistant Professor in the Graduate School of Library and Information Science at the University of Western Ontario. She has written a book on effective communication, and her articles have appeared in RQ, the Canadian Library Journal, and other publications.
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Barriers to Information (Hardcover)
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Bloomsbury Publishing Plc, Westport, 1994
ISBN 10: 0313286809
ISBN 13: 9780313286803
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Hardcover. Condition: new. Hardcover. Ordinary citizens face a frustrating and increasingly complex maze of human service agencies when they seek help for everyday problems, even though one stop information and referral centers have been established to facilitate information seeking in many communities. This book explores the relationship between the information needs of battered women and the information response provided through social networks in six communities of varying size.The book is based on an award-winning study, in which 543 women described their knowledge of the problem of woman abuse and what kinds of information resources would be helpful to an abused woman. In the second phase of the study, 179 interviews were conducted with service providers identified by these women as likely sources of help. A comparison of the interviews demonstrates that the response of information delivery systems does not adequately meet the needs and expectations of those women who would seek such services. The final chapters of the volume focus on the implications of this study for the design of social service systems. Ordinary citizens face a frustrating and increasingly complex maze of human service agencies when they seek help for everyday problems, even though one stop information and referral centers have been established to facilitate information seeking in many communities. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Seller Inventory # 9780313286803
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Barriers to Information : How Formal Help Systems Fail Battered Women
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Barriers to Information: How Formal Help Systems Fail Battered Women (Contributions in Librarianship and Information Science)
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Seller: Kennys Bookshop and Art Galleries Ltd., Galway, GY, Ireland
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Condition: New. Based on a study of 543 women, and on interviews with service providers, this book explores the relationship between the information needs of battered women and the information response provided through social networks in six communities of varying size. Series: Contributions in Librarianship & Information Science. Num Pages: 192 pages, illustrations, appendices, bibliography, index. BIC Classification: GLM; JFFE3; JKS. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 235 x 155 x 13. Weight in Grams: 449. . 1994. Hardback. . . . . Seller Inventory # V9780313286803
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