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Verbal Judo is the martial art of the mind and mouth that can show you how to be better prepared in every verbal encounter. Listen and speak more effectively, engage people through empathy (the most powerful word in the English language), avoid the most common conversational disasters, and use proven strategies that allow you to successfully communicate your point of view and take the upper hand in most disputes.
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Book Description Communication Strategies 1984-07-01, 1984. Paperback. Condition: Very Good. Item is in very good condition. If supplemental codes/CDs for textbooks are required please contact us prior to purchasing as they may be missing. Seller Inventory # DS-0317075209-2
Book Description Communication Strategies, 1984. Paperback. Condition: Used: Good. Seller Inventory # SONG0317075209