Business Dispute Resolution: Best Practices in System Design and Case Management

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9780324015973: Business Dispute Resolution: Best Practices in System Design and Case Management

This text closely examines the topics, issues and challenges surrounding specific companies that have endeavored to creatively address business dispute resolution. The companies examined span a broad spectrum of size and industries, illustrating enlightening real-life applications of business dispute resolution. This text engages the reader through realistic examples and provides concise presentation of business dispute resolution. Each chapter highlights key terms and definitions, thus reinforcing important concepts. Tapping in to the valuable resources available on the Internet, Cavenagh encourages the reader to use the web by pinpointing pertinent sites.

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About the Author:

Thomas D. Cavenagh, JD is Associate Professor of Business Law and Conflict Resolution at North Central College in Naperville, Illinois. He teaches courses in law, ethics and conflict resolution. In addition, he is the founder of and directs the North Central College Dispute Resolution Center. He graduated from Trinity College with a B.A. in philosophy, magna cum laude. Cavenagh's J.D. is from DePaul University College of Law. He is the co-author of the book ALTERNATIVE DISPUTE RESOLUTION FOR BUSINESS by West Publishing Company and has been widely published in a variety of professional journals including Mediation Quarterly. Thomas D. Cavenagh is the recipient of the North Central College Dissenger Prize for Faculty Scholarship and the North Central College Clarence F. Dissenger Distinguished Teaching and Service Award. He was named to the Illinois Leading Attorneys List in 1996.

Review:

In a fast moving global business environment, conflict is inevitable in any industry. This book gives clear direction on creating systems and procedures for the resolution of a wide variety of difficulties with an equally wide range of creative approaches.

The cost, delay and risk associated with litigation makes it an unproductive way of addressing business problems. The challenge of objective resolution of business disputes often makes the difference between success and failure. This book acquaints the reader with ways to be successful.

The judiciary has a very strong interest in efficient, fair and productive resolution of business disputes. Alternative Dispute Resolution can be a profoundly useful vehicle for achieving such resolution. Tom Cavenagh provides in this book, materials that will be invaluable to those seeking to create or improve their approaches to business dispute resolution. This book should be required reading for both corporate counsel and management alike.

Tom Cavenagh brings passion to his work. Tom has had a powerful and lasting impact on members of the Chamber enrolled in our Leadership Academy who learned business dispute resolution from him. His sense of business reality is invaluable when balanced with his exceptional academic and leadership accomplishments. We are privileged to have Tom associated with our organization and know his extraordinary understanding of alternative dispute resolution will be compelling and rewarding for the reader.

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Cavenagh, Thomas D.
Published by South-Western College/West (1999)
ISBN 10: 0324015976 ISBN 13: 9780324015973
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