Managing Human Resources, the market leader in its field, retains its unique orientation to overall practicality and real-world application. Practical tips and suggestions provide effective ways of dealing with problems in communication, leadership, discipline, performance appraisal, and compensation administration.
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George Bohlander is Professor Emeritus of Management at Arizona State University, where he taught human resources and labor relations classes. He received six outstanding teaching awards, including the Outstanding Undergraduate Teaching Excellence Award presented by the College of Business, and the ASU Parents Association Teaching Award given annually by the university. Dr. Bohlander has published more than 50 articles and monographs in professional and practitioner journals, such as National Productivity Review, HR Magazine, Employee Relations Law Journal, The Journal of Collective Bargaining in the Public Sector, and Labor Law Journal. He is also a consultant to public and private organizations and an active labor arbitrator. He received his M.B.A. from the University of Southern California and his Ph.D. from the University of California at Los Angeles.
PART 1: HUMAN RESOURCES MANAGEMENT IN PERSPECTIVE. 1. The Challenge of Human Resources Management. 2. Equal Employment Opportunity and Human Resources Management. PART 2: MEETING HUMAN RESOURCES REQUIREMENTS. 3. Job Requirements and the Design of Organizations to Achieve Human Resources Productivity. 4. Human Resources Planning and Recruitment. 5. Selection. PART 3: DEVELOPING EFFECTIVENESS IN HUMAN RESOURCES. 6. Training and Development. 7. Career Development. 8. Appraising and Improving Performance. PART 4: IMPLEMENTING COMPENSATION AND SECURITY. 9. Managing Compensation. 10. Incentive Rewards. 11. Employee Benefits. 12. Safety and Health. PART 5: ENHANCING EMPLOYEE RELATIONS. 13. Employee Rights and Discipline. 14. The Dynamics of Labor Relations. 15. Collective Bargaining and Contract Administration. PART 6: EXPANDING HUMAN RESOURCES MANAGEMENT HORIZONS. 16. International Human Resources Management. 17. Creating High-Performance Work Systems. APPENDIX: Cases, Glossary, Name Index, Organization Index, Subject Index, Photo Credits.
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