Synopsis
This text is designed for MBA students or those with business experience who will require excellent command of written, spoken, and graphic communication as it relates to managers. Featured are well-balanced discussions of theory and applications, discussions on ethics concepts and cross cultural communication, job search strategies, technological influences in communication, and illustrative examples. The text includes unique, practical chapters on visual support of written and oral presentations, how to write and deliver a case analysis, meeting management, and how to conduct an interview with the media examples. We continue heavy coverage in technology by integrating new technologies throughout the revision. The communication concepts remain largely the same - the technology that we use to communicate has changed and our revision will reflect those changes. This edition expands coverage of listening skills, intercultural communication, e-plagiarism, developing PPT presentations, and writing instructions. The book will maintain it's high-level look and feel.
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About the Author
John M. Penrose is Professor of Business Communication and Chair of the Information and Decision Systems Department at San Diego State University. At SDSU he teaches undergraduate, MBA, and Executive MBA courses. He taught at the University of Texas Graduate School of Business for 16 years; courses included public relations for mangers, nonverbal communication, and writing computer software documentation. He was active in the Ph.D. in Business Communication program. He has served as president of the Association for Business Communication and won its major awards. He has served on a variety of editorial boards, as a referee to associations for papers and publications, is an active researcher, and is a consultant to business.
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