About the Author:
Joel D. Wisner is Professor of Supply Chain Management at the University of Nevada, Las Vegas. Prior to his academic career, he worked as an engineer in the oil industry in West Texas and the Louisiana Gulf Coast. His research interests encompass quality assessment and improvement strategies along the supply chain. Dr. Wisner also coauthored PROCESS MANAGEMENT, and his articles have appeared in numerous journals, including JOURNAL OF BUSINESS LOGISTICS, JOURNAL OF OPERATIONS MANAGEMENT, JOURNAL OF SUPPLY CHAIN MANAGEMENT, JOURNAL OF TRANSPORTATION, PRODUCTION AND OPERATIONS MANAGEMENT, and QUALITY MANAGEMENT JOURNAL. He earned his BS in Mechanical Engineering from New Mexico State University, his MBA from West Texas State University, and his PhD in Supply Chain Management from Arizona State University.
Review:
"... the authors give adequate coverage of important process management issues. I like the content coverage outlined in the table of content especially the addition of Lean Production Systems and Supply Chain Integration. [The text is] well written, excellent examples, and strong logic flow."
"... The depth of subtopics covering inventory management is comprehensive ... The clarity of the writing is excellent."
"The chapters sequence in a logical way. The book provides good opening quotes. The cases are well-tailored to the text. Discussion questions are thought-provoking. End-of-chapter exercises provide a good review of the text material.""[Process Management: Creative Value Along the Supply Chain] is one of the few textbooks that covers a comprehensive breadth of process management topics in depth, and addresses the major challenges in this area. Since supply chain management is essentially process-oriented, it is a good idea to have a textbook using process as a central theme to link various aspects of supply chain. This book also will be of interest to managers involved in any of the processes that make up the supply chain."
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