Introducing the scope and scale of government, competing approaches to the study of management in the public sector, different forms of service delivery and the major topics in the subject such as strategic management, leadership and performance management, this book continues to be a key point of reference for lecturers and students in the field.This leading text has been completely revised and updated throughout. It covers the whole field of public management and administration, offering discrete chapters on the main topics in the field.
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Owen E. Hughes is Associate Director of the Public Sector Management Institute at Monash University in Australia.
"A strength of the book is the admirable clarity of its arguments. Indeed, this is one of the best written books of its kind that I have come across. Nor does it suffer from the limitations of country-specific studies, treating the NPM as an international phenomenon." --Chris Painter, Teaching Public Administration
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