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Synopsis
This book is based upon a major international research study, Excellence in Quality Management undertaken by McKinsey and Company in Europe, the US and Japan and the technical university of Darmstadt, Germany. The study is concerned with the level of quality demanded by the automotive industry from its suppliers. It shows that quality, reliability and competitiveness are essential and that the quality companies are the ones that are successful, profitable and on the road to growth.
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Quality Pays: Reaching World-Class Ranking by Nurturing a High-Performance Culture and Meeting Customer Needs
Published by
Palgrave Macmillan 11/10/1996, 1996
ISBN 10: 0333684842
ISBN 13: 9780333684849
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Quality Pays : Reaching World-Class Ranking by Nurturing a High-Performance Culture and Meeting Customer Needs
Published by
Macmillan Publishers Limited, 1996
ISBN 10: 0333684842
ISBN 13: 9780333684849
Used
Hardcover
Seller: Better World Books Ltd, Dunfermline, United Kingdom
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Condition: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 11187759-20
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Quality Pays: Reaching World-Class Ranking by Nurturing a High-Performance Culture and Meeting Customer Needs
Published by
Palgrave Macmillan 11/10/1996, 1996
ISBN 10: 0333684842
ISBN 13: 9780333684849
Used
Hardcover
Seller: Bahamut Media, Reading, United Kingdom
Seller rating 4 out of 5 stars
Condition: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee. Seller Inventory # 6545-9780333684849
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