This guide aims to explain how to revolutionize management strategies, create value for customers and take opportunities presented by the digital era. It looks at a business world transformed by such technologies and examines how competition has been shifted from machine to human intensity.
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Alf Chattell is the director of The Syrus Group, an international research, consultancy, and communications group dedicated to assisting companies break new ground in products and services, business processes, management, human development, and technology. He is the author of Managing for the Future.
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