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Synopsis
This book presents a detailed analysis of the new management of public services at the local level, drawing on the work of the ESRC Local Governance Programme. The radical transformation of public service delivery is assessed in terms of its overall impact as well as its operation in particular service areas. Efficiency has improved and services have gained a user focus yet the new management appears to be full of contradictions and distortions, in many respects creating as many problems as it solves.
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About the Author
GERRY STOKER is Professor of Politics at the University of Strathclyde. He was Programme Director of the five-year ESRC Local Governance Research Programme (1992-7) and a member of The Commission for Local Democracy (1993-6). In 1996 he was a founding member of the New Local Government Network and in 1997 he became a member of the Academic Advisory Group to DETR.
Review
'[A] well integrated...[and] clear assessment of the impact of New Public Management, informed by in-depth analysis of a range of initiatives in a variety of contexts.' - David Wilson, Parliamentary Affairs
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- PublisherRed Globe Press
- Publication date1999
- ISBN 10 0333728165
- ISBN 13 9780333728161
- BindingPaperback
- Number of pages312
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