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Synopsis
This book fills a gap in the market for a long overdue book on HRM in the service sector. The focus on human resource management is essential to aid any understanding of the service economy and with increasing numbers of courses focusing on services rather than manufacturing, it is fast becoming a very important and neglected area in terms of textbooks.
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About the Author
MAREK KORCZYNSKI lectures in Employment Relations at Loughborough University.
Review
'...a must read for all those who wish to aquire a deep understanding of the nature of customer service work.' - Joe Wallace, Industrial Relations Journal
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- PublisherRed Globe Press
- Publication date2001
- ISBN 10 0333774418
- ISBN 13 9780333774410
- BindingPaperback
- LanguageEnglish
- Number of pages237
- Rating
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Human Resource Management in Service Work: 9 (Management, Work and Organisations)
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Human Resource Management in Service Work
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Human Resource Management in Service Work (Management, Work and Organisations, 9)
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Human Resource Management in Service Work
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Softcover. Condition: Très bon. Ancien livre de bibliothèque. Couverture différente. Edition 2002. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Very good. Former library book. Different cover. Edition 2002. Ammareal gives back up to 15% of this item's net price to charity organizations. Seller Inventory # F-125-462
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Human Resource Management in Service Work (Management, Work and Organisations)
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Condition: good. Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present. Seller Inventory # M00333774418-G
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Human Resource Management in Service Work
Published by
Palgrave Macmillan Limited, 2001
ISBN 10: 0333774418
ISBN 13: 9780333774410
Used
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Seller: Better World Books Ltd, Dunfermline, United Kingdom
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Condition: Good. Ships from the UK. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. Seller Inventory # GRP10159074
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Human Resource Management in Service Work (Management, Work and Organisations, 9)
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Condition: Good. Your purchase helps support Sri Lankan Children's Charity 'The Rainbow Centre'. Ex-library, so some stamps and wear, but in good overall condition. Our donations to The Rainbow Centre have helped provide an education and a safe haven to hundreds of children who live in appalling conditions. Seller Inventory # Z1-T-021-01493
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Human Resource Management in Service Work
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Condition: Fair. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. Clean from markings In fair condition, suitable as a study copy. No dust jacket. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,500grams, ISBN:0333774418. Seller Inventory # 9652763
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Human Resource Management in Service Work (Management, Work and Organisations)
Seller: Anybook.com, Lincoln, United Kingdom
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Condition: Fair. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In fair condition, suitable as a study copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,500grams, ISBN:9780333774410. Seller Inventory # 9421771
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Human Resource Management in Service Work: 9 (Management, Work and Organisations)
Seller: Anybook.com, Lincoln, United Kingdom
Seller rating 5 out of 5 stars
Condition: Fair. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In fair condition, suitable as a study copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,500grams, ISBN:9780333774410. Seller Inventory # 9421770
Quantity: 1 available