New forms of local governance require new ways of working, and in this important new book, Sue Goss assesses the nature of the challenge and how individuals and organizations have responded. Drawing on a wide range of political and management theory and research and her own extensive experience, she provides the clearest picture yet of the emergence of new "relationship organizations" and of their engagement with the new roles of citizens, public managers, and local politicians.
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Sue Goss is Director of Public Services Development, Office for Public Management.
'...a powerful assessment of the demands made upon all the key players involved in local government and governance by a rapidly changing environment...' - Colin Copus, Institute for Local Government Studies, University of Birmingham, Local Government Studies
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