Synopsis
Communication and language are crucial parts of our everyday working lives. In this important textbook, Neil Thompson explores the complexities of the theory base and presents them in a clear and easily understandable form. However, this is not simply a book about theory. It also contains chapters on practice issues relating to face-to-face communications, communicating in writing and the management of communication systems. This is a helpful guide with much to offer all involved in working with people and their problems.
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About the Author
Neil Thompson is Director, Avenue Consulting Ltd., UK.
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