This is the ideal text for students taking courses in interpersonal communication. It draws together all the main strands in communication theory to illustrate communication processes in action. This new edition fully reflects recent changes in communication syllabuses and includes more material on intracultural/intercultural communication, gender and communication, discourse and textual analysis and emotional intelligence. Extensive use of questions, case studies and examples shows students how to relate the theory to common experiences of communication, while suggestions for further reading enable them to widen their knowledge of the field.
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Graeme Burton is a freelance lecturer and writer, and was until recently a visiting lecturer at the University of the West of England. He has written a number of books on communication and media.
Richard Dimbleby is a former Principal of The Bournemouth and Poole College and now works as a writer and as a trainer and consultant for a variety of national organizations in the UK.
“This book fully reflects the complex but absorbing nature of interpersonal exchange. It will be greeted with delight by...communication studies teachers who have long sought such a compendious text.” ―The Times Higher Education Supplement
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