How to Get the Upper Hand: Simple Techniques You Can Use to Win the Battles of Everyday Life

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9780380427963: How to Get the Upper Hand: Simple Techniques You Can Use to Win the Battles of Everyday Life
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Offers advice on self-assertion and practical tactics for dealing with such exasperating antagonists as giant corporations, utility companies, computer billing systems, and obnoxious neighbors

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9780812823363: How to Get the Upper Hand

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ISBN 10:  0812823362 ISBN 13:  9780812823363
Publisher: Stein & Day Pub, 1978
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