Demonstrates through numerous practical examples how superior customer service, innovation, and the competence of all members of the organization lead to distinctive achievement
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A Passion For Excellence is the single most existing, inspiring, career-transforming book ever published for people who want to get ahead. It takes you behind, the scenes in some of the most successful organizations and analyzes what makes them distinctive.
Here are real people, real companies, real numbers. Here is what you need to know about the crucial elements of success: constant innovation, staying in touch with customers, encouraging the contributions of everyone in the company, and maintaining the integrity that is basic to leadership. Here are the secrets of building excellence.
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Book Description Random House. Hardcover. Book Condition: New. 0394544846 Ships promptly. Bookseller Inventory # Z0394544846ZN
Book Description Random House. Hardcover. Book Condition: New. 0394544846 . Bookseller Inventory # Z0394544846ZN
Book Description Random House, 1985. Hardcover. Book Condition: New. book. Bookseller Inventory # M0394544846
Book Description Random House, 1985. Hardcover. Book Condition: New. Never used!. Bookseller Inventory # P110394544846
Book Description Random House, New York. Hardcover. Book Condition: Neu. Dust Jacket Condition: Gut bis sehr gut. Tom Peters/Nancy Austin - A Passion for Excellence, The Leadership Difference, 437 S., gebunden, Halbleinen mit farbigem Schutzumschlag, Random House New York, (1985), neu. A revolution in American management is under way, a revolution inspired to a significant degree by a book: In Search of Excellence. Now, in A Passion for Excellence, Tom Peters, co-author of In Search of Excellence, and his collegue Nancy Austin show how managers at every level in all kinds of organizations can join in that revolution and what they can do to sustain their successes. Exploring in depth subjects that In Search of Excellence only touched upon and branching out in exciting new directions, A Passion for Excellence is a practical and inspirational work on the art of leadership. It highlights the methods and acomplishments of those who have always had " the leadership difference", as well as those, mounting in number, who have recently turned their organizations around. Through hundreds of concrete examples, th book zeroes in on the three key areas of competence that determine the long-term excellence of any organization - superior service to customers or clients and constant innovation, both based on the consistent creativity of every person in the company - amd describes the day-to-day acts of leadership at every management level that add up to superior performance. Bookseller Inventory # 002564
Book Description Random House. Hardcover. Book Condition: New. 0394544846 New Condition. Bookseller Inventory # NEW7.0136453
Book Description Random House, 1985. Hardcover. Book Condition: New. Bookseller Inventory # DADAX0394544846