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Synopsis
Discusses major trends, techniques to stay on the leading edge, remaining responsive, and winning new customers
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From Publishers Weekly
LeBoeuf ( How to Win Customers and Keep Them for Life ) here presents a superior study outlining "how to adapt to, initiate, and capitalize on change rather than become a victim of it." Offering practical managerial strategies, he focuses extensively on the customer's wants and needs. LeBoeuf's intellectual axis is remarkably simple: provide a quality product and service. He quotes the legendary Sam Walton, who preached: "There is only one boss. The customer. And he can fire everybody in the company, from the chairman on down, simply by spending his money somewhere else." Le Boeuf's coverage of competitive benchmarking, the information revolution ("information is money"), innovation ("demand and expect innovation from everyone"), ideas ("teach everyone how to generate new ideas"), team building and ongoing learning are laudable. LeBoeuf incorporates case histories that enrich this study.
Copyright 1993 Reed Business Information, Inc.
"About this title" may belong to another edition of this title.
- PublisherPutnam Adult
- Publication date1994
- ISBN 10 0399138846
- ISBN 13 9780399138843
- BindingHardcover
- Number of pages221
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Fast Forward : How to Do a Lot More Business in a Lot Less Time4
Published by
Penguin Publishing Group, 1994
ISBN 10: 0399138846
ISBN 13: 9780399138843
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Fast Forward: How to Win a Lot More Business in a Lot Less Time
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E Rutherford, New Jersey, U.S.A.: Putnam Pub Group, 1994, E Rutherford, New Jersey, U.S.A., 1994
ISBN 10: 0399138846
ISBN 13: 9780399138843
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First Edition
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Hard Cover. Condition: Very Good ++. Dust Jacket Condition: Near Fine. 1st Edition/1st Printing. Hard Cover. Very Good ++/Near Fine. 1st Edition/1st Printing. Signed & Inscribed By Author. 8vo - over 7¾" - 9¾" tall. Size: 8vo - over 7¾" - 9¾" tall. Signed & Inscribed By Author. Seller Inventory # 008299
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Fast Forward: How to Win a Lot More Business in a Lot Less Time
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Fast Forward
Published by
G. P. Putnam's Sons, NY 1994, 1994
ISBN 10: 0399138846
ISBN 13: 9780399138843
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Hardcover First Ed., First Printing Business; How To Win a Lot More Business in a Lot Less Time. (221 Pgs.) DJ & Book VVG. Seller Inventory # AA-HC-12286
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