About the Author:
Dr. Lillian Glass (often referred to as the "First Lady of Communication”) is one of the world’s most well respected and foremost authorities in the field of Communication and the Psychology of Human Behavior. As a renowned Body Language Expert she demonstrates her skills in numerous fields. As the author of 18 books including the Original Best Seller TOXIC PEOPLE ® where she coined and popularized the term “toxic people,” commonly used in today’s vernacular, she combines her unique background to educate the public through the media. You have seen her such shows as 20/20, Good Morning America, Today Show, CNN, Fox News as well as on Dancing With the Stars and The Millionaire Matchmaker as their Body Language Expert. As a sought after Media Expert she shares her perspective concerning news events. In her private practice she has trained politicians, world leaders, sports figures, and countless Award Winning Celebrities from Dustin Hoffman whom she coached to sound like a woman for Tootsie, Sean Connery, Julio Iglesias, Dolly Parton, Will Smith, and a host of others too numerous to name enhance their verbal and nonverbal communication skills. The highlight of her career was teaching deaf actress Marlee Matlin how to speak publicly for the very first time at the Academy Awards ceremonies. She currently applies her skills in the legal field where she is an expert witness, jury and trial consultant, and mediator. One of her most dramatic cases involved a plaintiff whom a jury initially found unlikeable during a mock trial and was awarded him no compensation, After Dr.Glass’ witness preparation, he became very likeable to a jury and was awarded a $33 million dollar verdict.
From Kirkus Reviews:
A primer on ``Sex Talk Differences'' by Hollywood guru Glass (Say it Right, 1991, etc.--not reviewed), offering practical advice on how to succeed in love and business by overcoming gender traits in conversation. Opening with a quiz to discredit sexual clich‚s such as women's being more intuitional than men, Glass (who coached Dustin Hoffman for his role as a woman in Tootsie) goes on to establish 105 new ones--divided into ``Body Language'' (men gesture broadly, fingers together; women gesture close to their bodies, fingers curled or apart); ``Facial Language'' (men cock their heads, frown, and squint; women duck their heads, smile, and nod); ``Speech and Voice Patterns'' (men mumble and interrupt; women are precise and allow interruptions); and ``Behavioral Pattern Differences'' (men are analytical, women emotional; men yell, women cry). In personal, social, and business relationships, Glass says, people should find out what appeals to the opposite sex and do it: Men should use more terms of endearment; women should learn to talk about ``what men enjoy''--sports, news, cars, art, and music. Some of the author's advice involves basic social skills (avoid cursing, dirty jokes, teasing, nagging) and some is basic psychology (women should learn to express anger and men should learn to ask for help). Glass offers help to herself at book's end with a menu of the services she provides--including videos, tapes, and telephone evaluations- -and concludes with a surprisingly academic bibliography that mentions the far more interesting, useful, and subtle You Just Don't Understand (1990), by Deborah Tannen. Glass's oversimplified analysis disregards occupational, generational, regional, racial, educational, economic, and class differences. Might prove of use, though, if you were preparing to play a transvestite in a movie. -- Copyright ©1992, Kirkus Associates, LP. All rights reserved.
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