Understanding, Managing and Implementing Quality: Frameworks, Techniques and Cases - Hardcover

 
9780415222716: Understanding, Managing and Implementing Quality: Frameworks, Techniques and Cases
Hardcover
ISBN 10: 0415222710 ISBN 13: 9780415222716
Publisher: Routledge, 2001

Synopsis

This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case-studies, it also reviews the implementation of a variety of quality management programmes in a range of organisational contexts, including manufacturing, higher education, health care, policing and retailing.

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About the Author

Jiju Antony, David Preece

"About this title" may belong to another edition of this title.

Publisher
Routledge
Publication date
2001
Language
English
ISBN 10 
0415222710
ISBN 13 
9780415222716
Binding
Hardcover
Edition number
1
Number of pages
254
Editor
Antony Jiju, Preece David

Other Popular Editions of the Same Title

9780415222723: Understanding, Managing and Implementing Quality: Frameworks, Techniques and Cases

Featured Edition

ISBN 10:  0415222729 ISBN 13:  9780415222723
Publisher: Routledge, 2001
Softcover