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Synopsis
This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case-studies, it also reviews the implementation of a variety of quality management programmes in a range of organisational contexts, including manufacturing, higher education, health care, policing and retailing.
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About the Author
Jiju Antony, David Preece
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Understanding, Managing and Implementing Quality: Frameworks, Techniques and Cases
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Antony, J: Understanding, Managing and Implementing Quality
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Condition: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Jiju Antony, David PreeceThis book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientat. Seller Inventory # 869571246
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