Improving the Student Experience: A practical guide for universities and colleges

0 avg rating
( 0 ratings by GoodReads )
9780415598798: Improving the Student Experience: A practical guide for universities and colleges

The landscape of higher education (HE) has dramatically altered in the past 30 years and it continues to evolve and change. More students are entering HE and attending university or college on a global scale than ever before. Supporting and enhancing the undergraduate student experience across the student lifecycle, from first contact through to alumni, is a critical activity in higher education today not only to aid retention and progression but in a highly competitive HE market, the quality of the student experience is pivotal to an institution’s ability to attract students. The student experience encompasses all aspects of student life, i.e. academic, social, welfare, with the academic imperative at the heart of it. However, the increasing costs of delivering HE, a reduction in government/ state funding and constraints on resources means delivering a quality student experience has never been more challenging for those working in HE.

Staff at all levels, and across all areas within an institution, are developing and implementing initiatives to improve and enhance the student experience whether they are at the coal face or on the periphery thus making them a ‘Practitioner’ in the student experience. This could include the admissions administrator improving the information available for potential applicants; the academic improving his/her feedback to students or central welfare departments ensuring that their services are being advertised and supported within a student’s home unit (faculty/department/school/course).

In this book, the Editor, Michelle Morgan describes how her new student experience ‘Practitioner Model’ provides an organised and more detailed structure; guiding Practitioners in the identification of what they have to deliver, who they need to deliver it to and when they need to deliver it across her six key stages of the student lifecycle:

· First Contact and Admissions;

· Pre-arrival;

· Arrival and Orientation;

· Induction to Study;

· Reorientation and Reinduction (Returners' Induction)

· Outduction (preparation for life after undergraduate study).

The Practioner Model offers a new way of thinking in terms of delivering ‘interlinked’ academic, welfare and support activities at the home unit and university level to support the student in their university journey.

This book also provides working solutions to real problems in the form of exemplar case studies from the UK and internationally, including chapters from Liz Thomas, Di Nutt, Marcia Ody, Chris Keenan(UK), Mary Stuart Hunter, (USA), Kerri-Lee Krause and Duncan Nulty (Australia).

Good practice must be adaptable and transferable because one size does not fit all. It must also be cost effective. And here the authors shows how practitioners can adapt and customise the 40 case studies presented to help them not only improve and enhance the experience of their undergraduate students in their own institution (both full and part-time) but also to support their students’ progression and retention.

"synopsis" may belong to another edition of this title.

About the Author:

Michelle Morgan is a Learning and Teaching Coordinator and Student Experience Manager at Kingston University, UK.

"About this title" may belong to another edition of this title.

Top Search Results from the AbeBooks Marketplace

1.

ISBN 10: 0415598796 ISBN 13: 9780415598798
New Quantity Available: > 20
Seller
BWB
(Valley Stream, NY, U.S.A.)
Rating
[?]

Book Description Book Condition: New. Depending on your location, this item may ship from the US or UK. Bookseller Inventory # 97804155987980000000

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 38.08
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds

2.

MORGAN, MICHELLE.
Published by Routledge (2011)
ISBN 10: 0415598796 ISBN 13: 9780415598798
New Paperback Quantity Available: 1
Seller
Herb Tandree Philosophy Books
(Stroud, GLOS, United Kingdom)
Rating
[?]

Book Description Routledge, 2011. Paperback. Book Condition: NEW. 9780415598798 This listing is a new book, a title currently in-print which we order directly and immediately from the publisher. Bookseller Inventory # HTANDREE0177612

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 40.95
Convert Currency

Add to Basket

Shipping: US$ 10.26
From United Kingdom to U.S.A.
Destination, Rates & Speeds

3.

Morgan, Michelle (Editor)
Published by Routledge (2011)
ISBN 10: 0415598796 ISBN 13: 9780415598798
New Paperback Quantity Available: 1
Seller
Revaluation Books
(Exeter, United Kingdom)
Rating
[?]

Book Description Routledge, 2011. Paperback. Book Condition: Brand New. 1st edition. 256 pages. 9.21x6.38x0.59 inches. In Stock. Bookseller Inventory # zk0415598796

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 56.56
Convert Currency

Add to Basket

Shipping: US$ 7.69
From United Kingdom to U.S.A.
Destination, Rates & Speeds

4.

Published by Routledge (2012)
ISBN 10: 0415598796 ISBN 13: 9780415598798
New Paperback Quantity Available: 1
Seller
Irish Booksellers
(Rumford, ME, U.S.A.)
Rating
[?]

Book Description Routledge, 2012. Paperback. Book Condition: New. book. Bookseller Inventory # 0415598796

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 67.81
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds

5.

Michelle Morgan (Editor)
Published by Routledge (2012)
ISBN 10: 0415598796 ISBN 13: 9780415598798
New Paperback Quantity Available: 1
Seller
Ergodebooks
(RICHMOND, TX, U.S.A.)
Rating
[?]

Book Description Routledge, 2012. Paperback. Book Condition: New. 1. Bookseller Inventory # DADAX0415598796

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 64.46
Convert Currency

Add to Basket

Shipping: US$ 3.99
Within U.S.A.
Destination, Rates & Speeds

6.

Published by Routledge (2012)
ISBN 10: 0415598796 ISBN 13: 9780415598798
New Paperback Quantity Available: 1
Seller
Irish Booksellers
(Rumford, ME, U.S.A.)
Rating
[?]

Book Description Routledge, 2012. Paperback. Book Condition: New. book. Bookseller Inventory # 415598796

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 91.12
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds