Synopsis
Full support for the latest NVQ/SVQ Level 2 Customer Service standards Written to match the latest specification, this is the only book mapped specifically to the S/NVQ Level 2 and covers the two mandatory units and ten option units. *Case studies give students the opportunity to analyse and discuss real-life situations and to practise their skills. *'Active knowledge' activities encourage students to draw upon experience in their own workplace as evidence for assessment.
"synopsis" may belong to another edition of this title.
Other Popular Editions of the Same Title
Search results for S/Nvq Level 2 Customer Service
Stock Image
S/Nvq Level 2 Customer Service
Published by
Heinemann Educational Books Ltd, 2003
ISBN 10: 0435451693
ISBN 13: 9780435451691
Used
Paperback
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # GOR001308231
Buy Used
US$ 7.60
US$ 7.48 shipping
Ships from United Kingdom to U.S.A.
Ships from United Kingdom to U.S.A.
Quantity: 2 available
Stock Image
S/NVQ Level 2 Customer Service
Seller: Better World Books Ltd, Dunfermline, United Kingdom
Seller rating 5 out of 5 stars
Condition: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 6537232-6
Buy Used
US$ 8.48
US$ 6.67 shipping
Ships from United Kingdom to U.S.A.
Ships from United Kingdom to U.S.A.
Quantity: 2 available
Stock Image
S/NVQ Level 2 Customer Service (NVQ Customer Service)
Seller: Anybook.com, Lincoln, United Kingdom
Seller rating 5 out of 5 stars
Condition: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,800grams, ISBN:9780435451691. Seller Inventory # 8438826
Buy Used
US$ 3.44
US$ 18.16 shipping
Ships from United Kingdom to U.S.A.
Ships from United Kingdom to U.S.A.
Quantity: 1 available