Synopsis
This excellent training guide provides step-by-step coverage of all the critical principles and procedures in hotel management: reservations, housekeeping and guest services, cash and credit card control, check-in, and check-out. This revised and expanded Third Edition discusses all the ins and outs of front office routines in clear and practical terms.
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Basic Hotel Front Office Procedures
Seller: The Book Cellar, LLC, Nashua, NH, U.S.A.
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hardcover. Condition: New. Has stickers on cover. Otherwise in new condition.Over 1,000,000 satisfied customers since 1997! Choose expedited shipping (if available) for much faster delivery. Delivery confirmation on all US orders. Seller Inventory # 450793