This volume covers an area of statistics dealing with complex problems in the production of goods and services, maintenance and repair, and management and operations. The opening chapter is by W. Edwards Deming, pioneer in statistical quality control, who was involved in the quality control movement in Japan and helped the country in its rapid industrial development. He gives a 14-point program for management to keep a country in an ascending path of industrial development.
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... an unusual and useful collection of articles .. Written by outstanding scholars in their fields of expertise... -- Journal of Quality Technology
Overall, the book contains a wealth of reference material on the statistical theory of reliability. -- Journal of the Royal Statistical Society
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