Want customers to return time and again? Looking to carve a niche in your market? From Positively Outrageous Service, business owners will learn to do the unexpected unexpectedly and give customers more than they ever thought possible.
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Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Seller Inventory # 00053240442
Seller: Greenworld Books, Arlington, TX, U.S.A.
Condition: very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy. Seller Inventory # GWV.0446394688.VG
Seller: BooksRun, Philadelphia, PA, U.S.A.
Paperback. Condition: Fair. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way. Seller Inventory # 0446394688-7-1
Seller: Wonder Book, Frederick, MD, U.S.A.
Condition: Good. Good condition. Stamped on inside and on page edges. Seller Inventory # V22P-01001
Seller: Open Books, Chicago, IL, U.S.A.
paperback. Condition: Very Good. Open Books is a nonprofit social venture that provides literacy experiences for thousands of readers each year through inspiring programs and creative capitalization of books. Seller Inventory # mon0000692564
Seller: Bookmonger.Ltd, HILLSIDE, NJ, U.S.A.
paperback. Condition: Good. Crease on cover and a few pages*. Seller Inventory # mon0000698235
Seller: Redux Books, Grand Rapids, MI, U.S.A.
Paperback. Condition: As New. APPEARS UNREAD. Paperback. Covers show minimal shelving wear, previous owner's book stamp inside front cover, otherwise an UNBLEMISHED copy.; 100% Satisfaction Guaranteed! Ships same or next business day! Seller Inventory # 142309250021
Seller: World of Books Inc, Montgomery, IL, U.S.A.
Paperback. Condition: Good. A corporate consultant and quality service expert describes the P.O.S. (Positively Outrageous Service) method for dealing with and winning customers, providing helpful guidelines on how to identify what customers really want, energize one's employees, create customer loyalty, and more. Reissue. Seller Inventory # CIN0446394688G
Seller: Wonder Book, Frederick, MD, U.S.A.
Condition: Very Good. Very Good condition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp. Seller Inventory # R13C-04359
Seller: Wonder Book, Frederick, MD, U.S.A.
Condition: Good. Signed Copy . Inscribed by author on title page. Slightly foxed. Seller Inventory # SB03H-02339