Completeness: Quality for the 21st Century

5 avg rating
( 1 ratings by Goodreads )
 
9780452270244: Completeness: Quality for the 21st Century

The man who made quality the watchword for corporations, now adds an important new word to the business lexicon--completeness--the logical extension of Crosby's practical, common-sense style of management. Named one of Library Journal's best books of 1992, this timely book outlines the principles of complete quality management.

"synopsis" may belong to another edition of this title.

From Library Journal:

Over the years, businesses have used many management ideas to produce a quality product or service. Some of these are zero defects, quality circles, and total quality management. Management guru Crosby ( Leading: The Art of Becoming an Executive , LJ 11/1/89, and Let's Talk Quality , LJ 4/1/89) adds completeness and centurion to these terms. The concept of completeness is used to draw together functions of an organization to culminate in a quality product or service. The centurion(s) will be the managers of the 21st century, implementing the completeness concept. Crosby's book serves as a guide for this program, using examples and case studies and stressing continual education of participants. Although the work presents specific components of completeness, it is general enough for all types of organizations. Recommended for management collections.
- Joan A. Traugott, Amityville P.L., N.Y.
Copyright 1992 Reed Business Information, Inc.

"About this title" may belong to another edition of this title.

Top Search Results from the AbeBooks Marketplace

1.

Crosby, Philip B.
Published by Plume 1994-04-01 (1994)
ISBN 10: 0452270243 ISBN 13: 9780452270244
New Paperback Quantity Available: 1
Seller:
M and N Media
(Acworth, GA, U.S.A.)
Rating
[?]

Book Description Plume 1994-04-01, 1994. Paperback. Book Condition: New. Reprint. 0452270243 We guarantee all of our items - customer service and satisfaction are our top priorities. Please allow 4 - 14 business days for Standard shipping, within the US. Bookseller Inventory # TM-0452270243

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 22.33
Convert Currency

Add to Basket

Shipping: US$ 3.99
Within U.S.A.
Destination, Rates & Speeds

2.

Crosby, Philip B.
Published by Plume (1994)
ISBN 10: 0452270243 ISBN 13: 9780452270244
New Paperback Quantity Available: 2
Seller:
Murray Media
(North Miami Beach, FL, U.S.A.)
Rating
[?]

Book Description Plume, 1994. Paperback. Book Condition: New. Never used!. Bookseller Inventory # P110452270243

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 41.41
Convert Currency

Add to Basket

Shipping: US$ 1.99
Within U.S.A.
Destination, Rates & Speeds

3.

Philip B. Crosby
Published by Plume (1994)
ISBN 10: 0452270243 ISBN 13: 9780452270244
New Paperback Quantity Available: 1
Seller:
Irish Booksellers
(Rumford, ME, U.S.A.)
Rating
[?]

Book Description Plume, 1994. Paperback. Book Condition: New. book. Bookseller Inventory # M0452270243

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 59.46
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds

4.

Crosby, Philip B.
Published by Plume
ISBN 10: 0452270243 ISBN 13: 9780452270244
New PAPERBACK Quantity Available: 1
Seller:
Cloud 9 Books
(Wellington, FL, U.S.A.)
Rating
[?]

Book Description Plume. PAPERBACK. Book Condition: New. 0452270243 New Condition. Bookseller Inventory # NEW7.0172024

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 59.99
Convert Currency

Add to Basket

Shipping: US$ 4.99
Within U.S.A.
Destination, Rates & Speeds