Balanced Scorecard: Step-by-Step for Government and Nonprofit Agencies - Hardcover

Niven, Paul R.

Hardcover

ISBN 10: 0470180021 ISBN 13: 9780470180020

Publisher: Wiley, 2008

Synopsis

This book provides an easy-to-follow roadmap for successfully implementing the Balanced Scorecard methodology in small- and medium-sized companies. Building on the success of the first edition, the Second Edition includes new cases based on the author's experience implementing the balanced scorecard at government and nonprofit agencies. It is a must-read for any organization interested in achieving breakthrough results.

About this title

From the Back Cover

Praise for
Balanced Scorecard
STEP-BY-STEP
for Government and Nonprofit Agencies

SECOND EDITION

"The Balanced Scorecard is highly effective for nonprofit organizations. Paul Niven translates the concepts of the BSC into a toolkit and approaches that are ideally suited to the nonprofit environment. Further, he presents these ideas in a format that is easy to understand and communicate with staff at all levels."
―Sherry Keramidas, PhD, CAE, Executive Director, Regulatory Affairs Professionals Society

"If you want to implement an organizational performance management initiative using the Balanced Scorecard, don't even think about doing so without this guidebook of guidebooks, written by an experienced 'sherpa,' Paul Niven. This practical manual, with its 'tell-it-like-it-is' approach is an essential survival book for any trek to the headwaters of organizational improvement. Paul's voice is tested and true. Your journey towards excellence requires this kind of compass."
―Benjamin K. Homan, President and Chief Executive Officer, Food for the Hungry, Inc.

"As a master of the Balanced Scorecard, Paul offers solutions and forward-thinking strategies on organizational management and performance measurement. This is a must-read for any organization interested in achieving breakthrough results."
―Merl Waschler, President, Valley of the Sun United Way

From the Inside Flap

"The Balanced Scorecard is highly effective for nonprofit organizations. Paul Niven translates the concepts of the BSC into a toolkit and approaches that are ideally suited to the nonprofit environment. Further, he presents these ideas in a format that is easy to understand and communicate with staff at all levels." —Sherry Keramidas, PhD, CAE, Executive Director, Regulatory Affairs Professionals Society

"If you want to implement an organizational performance management initiative using the Balanced Scorecard, don't even think about doing so without this guidebook of guidebooks, written by an experienced 'sherpa,' Paul Niven. This practical manual, with its 'tell-it-like-it-is' approach is an essential survival book for any trek to the headwaters of organizational improvement. Paul's voice is tested and true. Your journey towards excellence requires this kind of compass." —Benjamin K. Homan, President and Chief Executive Officer, Food for the Hungry, Inc.

"As a master of the Balanced Scorecard, Paul offers solutions and forward-thinking strategies on organizational management and performance measurement. This is a must-read for any organization interested in achieving breakthrough results." —Merl Waschler, President, Valley of the Sun United Way

Edition details

• Publisher: Wiley
• Publication date: 2008
• ISBN 10: 0470180021
• ISBN 13: 9780470180020
• Binding: Hardcover
• Language: English
• Edition number: 2
• Number of pages: 384