White Space Revisited: Creating Value through Process

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9780470192344: White Space Revisited: Creating Value through Process

When Improving Performance: Managing the White Space on the Organization Chart was published in 1990, it was lauded as the book that launched the Process Improvement revolution. This was the book that first detailed an approach that bridged the gaps between organization strategy, work processes and individual performance. Two decades later, White Space Revisited goes beyond a mere revision of that groundbreaking book and refocuses on the ultimate purpose of organizations, which is to create and sustain value.This book picks up where Improving Performance left off and shares what we have learned about process in the past 15 years since it was published and how the reader (primarily practitioners) can capitalize on these notions in their own pursuit of process excellence.

White Space Revisited is a comprehensive resource that offers process and performance professionals a conceptual foundation, a thorough and proven methodology, a set of remarkable working tools for doing process work in a more significant way, and a series of candid observations about the practice of Business Process Management (BPM). The book’s time-tested methods, models, tools, and guidelines serve to align people, process, and technology

White Space Revisited includes information on a wealth of vital topics and

  • Describes the difference in impact of focusing on single processes vs. large scale improvements
  • Provides an integrated step-by-step blueprint for designing, implementing, and sustaining process management
  • Offers a detailed methodology for strategic and tactical process definition and improvement
  • Spells out how to leverage the power of IT to optimize organizational performance
  • Shows how to integrate the energy and value of Six Sigma, Process Improvement and Process Management into an effective Process Excellence Group

"synopsis" may belong to another edition of this title.

From the Back Cover:

PRAISE FOR White Space Revisited

"I have been working with the original Rummler process methodology for over 10 years. Alan, Geary, and Rick have taken real business experiences and applied their methodology in a way that will give business leaders at the C level an approach to create an organization that will be effective in executing against their business strategies. However, it also gets into enough practical application to give single process owners and practitioners the tools to improve their processes as goals change. This is not a consultant's view; this is based in real business life. I expect this book to be on my desk and pages dog-eared as I refer to it on a regular basis."
JOYCE E. WELLS
BUSINESS PROCESS PROFESSIONAL, MICROSOFT, CITIGROUP, JP MORGAN CHASE

"White Space Revisited is essential to managers who are trying to make their organizations more process centric, and process practitioners who are trying to figure out how to fit all the various technologies together into a whole. Geary's vision of the performance system that uses processes to create value is one of the key mana- gerial insights of our time."
PAUL HARMON
FOUNDER AND EXECUTIVE EDITOR, BPTRENDS, AND AUTHOR, BUSINESS PROCESS CHANGE

"White Space Revisited provides a practical, current, and clear depiction on how to link process thinking to business strat- egy and goals. It presents a comprehensive methodology to align business performance with business architecture, meaning processes, information technology, and organization and human performance design. The authors delight us with what I consider a 'textbook' not only for process, IT, and human resources consultants but for everyone enthusiastic with promoting and designing business changes toward improving performance and competitiveness in their organizations. Even though valuable by itself, I strongly recommend this book to all of you who previously read Improving Performance: How to Manage the White Space on the Organization Chart, by Geary Rummler and Alan Brache.
HOMERO RESÉNDEZ
PROCESSES AND IT DIRECTOR, CEMEX

From the Inside Flap:

White Space Revisited

When Improving Performance: How to Manage the White Space on the Organization Chart was published in 1990, it was lauded as the book that launched the Process Improvement revolution. This was the book that first detailed an approach that bridged the gaps among organization strategy, work processes, and individual performance. Two decades later, White Space Revisited goes beyond a mere revision of that groundbreaking book and refocuses on the ultimate purpose of organizations—to create and sustain value.

White Space Revisited is a comprehensive resource that offers process and performance professionals a conceptual foundation, a thor- ough and proven methodology, a set of remarkable working tools for doing process work in a more significant way, and a series of candid observations about the practice of Business Process Management (BPM). The book's time-tested methods, models, tools, and guidelines serve to align people, process, and technology.

White Space Revisited includes information on a wealth of vital topics and

  • Describes the difference in impact of focusing on single processes versus large-scale improvements
  • Provides an integrated step-by-step blueprint for designing, implementing, and sustaining process management
  • Offers a detailed methodology for strategic and tactical process definition and improvement
  • Spells out how to leverage the power of IT to optimize organizational performance
  • Shows how to integrate the energy and value of Six Sigma, Process Improvement, and Process Management into an effective Process Excellence Group

This important resource is written for practitioners, managers, and leaders who want to achieve greater and lasting results.

"About this title" may belong to another edition of this title.

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Book Description John Wiley and Sons Ltd, United Kingdom, 2009. Hardback. Book Condition: New. Language: English . Brand New Book. When Improving Performance: Managing the White Space on the Organization Chart was published in 1990, it was lauded as the book that launched the Process Improvement revolution. This was the book that first detailed an approach that bridged the gaps between organization strategy, work processes and individual performance. Two decades later, White Space Revisited goes beyond a mere revision of that groundbreaking book and refocuses on the ultimate purpose of organizations, which is to create and sustain value.This book picks up where Improving Performance left off and shares what we have learned about process in the past 15 years since it was published and how the reader (primarily practitioners) can capitalize on these notions in their own pursuit of process excellence.White Space Revisited is a comprehensive resource that offers process and performance professionals a conceptual foundation, a thorough and proven methodology, a set of remarkable working tools for doing process work in a more significant way, and a series of candid observations about the practice of Business Process Management (BPM). The book s time-tested methods, models, tools, and guidelines serve to align people, process, and technologyWhite Space Revisited includes information on a wealth of vital topics and * Describes the difference in impact of focusing on single processes vs. large scale improvements * Provides an integrated step-by-step blueprint for designing, implementing, and sustaining process management * Offers a detailed methodology for strategic and tactical process definition and improvement * Spells out how to leverage the power of IT to optimize organizational performance * Shows how to integrate the energy and value of Six Sigma, Process Improvement and Process Management into an effective Process Excellence Group. Bookseller Inventory # AAH9780470192344

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Book Description John Wiley and Sons Ltd, United Kingdom, 2009. Hardback. Book Condition: New. Language: English . Brand New Book. When Improving Performance: Managing the White Space on the Organization Chart was published in 1990, it was lauded as the book that launched the Process Improvement revolution. This was the book that first detailed an approach that bridged the gaps between organization strategy, work processes and individual performance. Two decades later, White Space Revisited goes beyond a mere revision of that groundbreaking book and refocuses on the ultimate purpose of organizations, which is to create and sustain value.This book picks up where Improving Performance left off and shares what we have learned about process in the past 15 years since it was published and how the reader (primarily practitioners) can capitalize on these notions in their own pursuit of process excellence.White Space Revisited is a comprehensive resource that offers process and performance professionals a conceptual foundation, a thorough and proven methodology, a set of remarkable working tools for doing process work in a more significant way, and a series of candid observations about the practice of Business Process Management (BPM). The book s time-tested methods, models, tools, and guidelines serve to align people, process, and technologyWhite Space Revisited includes information on a wealth of vital topics and * Describes the difference in impact of focusing on single processes vs. large scale improvements * Provides an integrated step-by-step blueprint for designing, implementing, and sustaining process management * Offers a detailed methodology for strategic and tactical process definition and improvement * Spells out how to leverage the power of IT to optimize organizational performance * Shows how to integrate the energy and value of Six Sigma, Process Improvement and Process Management into an effective Process Excellence Group. Bookseller Inventory # AAH9780470192344

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Book Description John Wiley and Sons Ltd, United Kingdom, 2009. Hardback. Book Condition: New. Language: English . This book usually ship within 10-15 business days and we will endeavor to dispatch orders quicker than this where possible. Brand New Book. When Improving Performance: Managing the White Space on the Organization Chart was published in 1990, it was lauded as the book that launched the Process Improvement revolution. This was the book that first detailed an approach that bridged the gaps between organization strategy, work processes and individual performance. Two decades later, White Space Revisited goes beyond a mere revision of that groundbreaking book and refocuses on the ultimate purpose of organizations, which is to create and sustain value.This book picks up where Improving Performance left off and shares what we have learned about process in the past 15 years since it was published and how the reader (primarily practitioners) can capitalize on these notions in their own pursuit of process excellence.White Space Revisited is a comprehensive resource that offers process and performance professionals a conceptual foundation, a thorough and proven methodology, a set of remarkable working tools for doing process work in a more significant way, and a series of candid observations about the practice of Business Process Management (BPM). The book s time-tested methods, models, tools, and guidelines serve to align people, process, and technologyWhite Space Revisited includes information on a wealth of vital topics and * Describes the difference in impact of focusing on single processes vs. large scale improvements * Provides an integrated step-by-step blueprint for designing, implementing, and sustaining process management * Offers a detailed methodology for strategic and tactical process definition and improvement * Spells out how to leverage the power of IT to optimize organizational performance * Shows how to integrate the energy and value of Six Sigma, Process Improvement and Process Management into an effective Process Excellence Group. Bookseller Inventory # BZV9780470192344

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