Organization Practice: A Guide to Understanding Human Service Organizations - Softcover

O'Connor, Mary Katherine; Netting, F. Ellen

Softcover

ISBN 10: 0470252855 ISBN 13: 9780470252857

Publisher: Wiley, 2009

Synopsis

Human service organizations are under increasing pressure to demonstrate that their programs work. Organization Practice, Second Edition helps students and professionals in human services and nonprofit management understand complex behaviors in organizations. This new edition provides a new, practical model for understanding cultural identities within organizations. Also, it is significantly revised to include numerous real-world cases, critical thinking questions, empirical support, and engaging exercises. Social workers, as well as public health and nonprofit administrators will benefit from the insights in this book.

About this title

About the Author

Mary Katherine O'Connor, PHD, is a Professor in the School of Social Work at Virginia Commonwealth University, where she teaches in the PhD and MSW programs.

F. Ellen Netting, PHD, is the Samuel S. Wurtzel Endowed Chair and Professor of Social Work at Virginia Commonwealth University, where she teaches in the PhD, MSW, and BSW programs.

From the Back Cover

A fully updated and revised guide to effective practice techniques in human service and nonprofit organizations

Now with a new emphasis on cultural sensitivity and diversity, Organization Practice, Second Edition helps professionals and students in human services and nonprofit management assess and understand complex behaviors and cultural differences within organizations. The authors set forth a model for improving both internal (employee) and external (customer/client) relationships as well as organizational effectiveness and efficiency.

Presenting a new, practical model for understanding cultural identities within organizations, the authors include numerous real-world cases, critical thinking questions, empirical support, and engaging exercises that help guide the reader in understanding how to apply proven techniques within their own organizations to affect positive change and promote inspiring leadership. Exploring core values, standards of excellence, and cultural characteristics of different organizations, the authors help the reader understand the role each of these factors plays in organizational behavior and effectiveness.

Practical yet scholarly, Organization Practice, Second Edition focuses on the knowledge and skills practitioners need to learn to create organizations that will flourish. A must for social workers, public health, and nonprofit administrators.

Now with a new emphasis on cultural sensitivity and diversity, Organization Practice, Second Edition helps professionals and students in human services and nonprofit management assess and understand complex behaviors and cultural differences within organizations. The authors set forth a model for improving both internal (employee) and external (customer/client) relationships as well as organizational effectiveness and efficiency.

Presenting a new, practical model for understanding cultural identities within organizations, the authors include numerous real-world cases, critical thinking questions, empirical support, and engaging exercises that help guide the reader in understanding how to apply proven techniques within their own organizations to affect positive change and promote inspiring leadership. Exploring core values, standards of excellence, and cultural characteristics of different organizations, the authors help the reader understand the role each of these factors plays in organizational behavior and effectiveness.

Practical yet scholarly, Organization Practice, Second Edition focuses on the knowledge and skills practitioners need to learn to create organizations that will flourish. A must for social workers, public health, and nonprofit administrators.

Edition details

• Publisher: Wiley
• Publication date: 2009
• Language: English
• ISBN 10: 0470252855
• ISBN 13: 9780470252857
• Binding: Paperback
• Edition number: 2
• Number of pages: 464