None of Us is As Good As All of Us: How McDonald's Prospers by Embracing Inclusion and Diversity - Hardcover

Harris, Patricia Sowell

Hardcover

ISBN 10: 047049932X ISBN 13: 9780470499320

Publisher: Wiley, 2009

Synopsis

An inside account of how McDonald's turns diversity into success

Everyone knows McDonald's, one of the most recognizable brand names in the world. But few know the extent to which McDonald's continued and ongoing success is due to the company's internal philosophy of inclusion and diversity. One of the biggest employers in the world, McDonald's staff is one of the world's most racially, culturally, and religiously diverse.

In None of Us Is As Good As All of Us, McDonald's Global Chief Diversity Officer, Patricia Sowell Harris, offers the first inside look at the company's philosophy of inclusion and diversity through interviews with more than 60 key employees and leaders. These accounts, of franchisees, suppliers, and employees, reveal how McDonald's embraces all races, creeds, and cultures to create unity and business achievement.

· Written by Patricia Sowell Harris, McDonald's global chief diversity officer
· Serves as a template for any business that wants to embrace wider diversity and use it to prosper
· With a Foreword by Jim Skinner, McDonald's CEO since 2004
· A first look at the inner workings of McDonald's impressive diversity and inclusion philosophy

For any business leader who wants to embrace diversity and encourage team unity, None of Us Is As Good As All of Us offers inspiration and guidance.

About this title

From the Inside Flap:

HOW MCDONALD'S TURNS DIVERSITY INTO SUCCESS

McDonald's—with its iconic Golden Arches, unforgettable jingles, and famous french fries—is one of the globe's most recognized brand names. One of the biggest employers in the world, McDonald's staff is among the most racially, culturally, and religiously diverse anywhere. But few people know the extent to which McDonald's continuing growth and success is due to the company's internal philosophy of inclusion and diversity.

In None of Us Is as Good as All of Us, McDonald's Global Chief Diversity Officer, Patricia Sowell Harris, offers the first inside look at the company's philosophy of inclusion and diversity through interviews with more than 60 key employees and leaders. These accounts—of franchisees, suppliers, and employees—reveal how McDonald's embraces all races, creeds, and cultures to create unity and business achievement.

This is the first inside look at how a major corporation manages to translate its commitment to diversity into long-term business success. With a Foreword by Jim Skinner, McDonald's CEO, you'll see the inner workings of one of the world's largest and most diverse workforces.

For business owners, it's a perfect template for encouraging diversity in an organization and turning that diversity into a long-term competitive advantage.

But McDonald's isn't just about diversity for the sake of diversity; it's also about team unity and family. If you want to build an organization and a business culture that unites individuals in a quest for excellent service and long-term success, None of Us Is as Good as All of Us offers all the inspiration and guidance you need.

From the Back Cover:

PARISE FOR NONE OF US IS AS GOOD AS ALL OF US

"McDonald's has long been recognized as a leader in inner-city community development and providing opportunities to African-American entrepreneurs. Pat Harris tells the fascinating story behind how they do it, and who some of the surprising heroes are."—Rev. Jesse L. Jackson, Sr., founder and President, RainbowPUSH Coalition, Inc.

"The rise of women within the ranks of McDonald's is an inspiring story in itself, but this book also details the lessons learned along the way and how they can be applied to tap women's potential in any organization."—Ilene H. Lang, President and CEO, Catalyst

"Pat Harris has done more than relate the incredible success of Hispanic Americans at McDonald's. She has described the power of inclusion and diversity as a winning strategy for any business that wishes to achieve a competitive advantage."—Dr. Juan Andrade, Jr., President, United States Hispanic Leadership Institute

"Pat Harris's history of the evolution of inclusion and diversity is a valuable blueprint for the next generation in the workplace to follow and a point of pride for all of us associated with McDonald's."—Wai Ling Eng, founding member of the Asian & Pacific Islander American Scholarship Fund and McDonald's Owner/Operator

"Here's McDonald's secret sauce revealed for all to see—the power of our people. The desire and discipline to give individuals the opportunity to succeed, no matter who they are or where they're from, is the key to success."—Fred Turner, Honorary Chairman and former McDonald's grillman and CEO

About this edition

• Publisher: Wiley
• Publication date: 2009
• ISBN 10: 047049932X
• ISBN 13: 9780470499320
• Binding: Hardcover
• Edition number: 1
• Number of pages: 192