Provides ways to design, manage, and maintain more useful work groups--including labor-management committees, staff meetings, advisory groups, and policy committees. In eleven original chapters, reviews current knowledge about groups and explores new directions for understanding them and improving their effectiveness.
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PAUL S. GOODMAN is professor of industrial administration and psychology at the Graduate School of Industrial Administration, Carnegie-Mellon University. He is author of Absenteeism, Change in Organizations, and New Perspectives on Organizational Effectiveness, all published by Jossey-Bass.
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