Questions That Get Results: Innovative Ideas Managers Can Use to Improve Their Teams' Performance - Softcover

Cherry, Paul; Connor, Patrick

Softcover

ISBN 10: 0470767847 ISBN 13: 9780470767849

Publisher: Wiley, 2010

Synopsis

Ask the right questions and get improved, sustained employee performance

Since technology has made it easy to access, share, and distribute company data, many managers avoid live interaction, instead relying on emails, text messages, Web-based seminars to manage their employees. But although technology has changed, people have not. There is still a need for effective face-to-face communication; managers need to have the ability to ask the right questions and use the answers to find solutions.

Questions That Get Results is an innovative, powerful resource that provides managers with the questions that lead to real answers for motivating employees, minimizing conflicting priorities, maximizing working relationships, building trust, holding the team accountable, coaching for greater performance, selling ideas, creating change, hiring the best candidates, and negotiating solutions to internal and external conflicts.

• Each chapter profiles a manager who is struggling to communicate, an otherwise successful leader who is simply missing an element in their managerial toolkit
• Following each profile are practical tools that will assist any manager faced with a similar situation
• Together the authors train approximately 30,000 professionals per year

Increase your effectiveness and bring out the best in your employees by learning the Questions That Get Results.

About this title

About the Author

Paul Cherry is author of the top-rated bestseller, "Questions That Sell: The Powerful Process for Discovering What Your Customer Really Wants" (AMACOM). Now in its second edition, the book has been published in five languages.

  

"Questions that Sell" has been listed on BookAuthority's "Best Sales Books of All Time."

 

Bookauthority serves millions of book recommendations every month and was ranked #1 on ProductHunt. It maintains book recommendations from domain experts such as Elon Musk, Warren Buffett, Prof. Daniel Kahneman, Sheryl Sandberg, and David Allen.

  

He has also written two additional books: "Questions That Get Results - Innovative Ideas Managers Can Use to Improve Their Teams' Performance" (Wiley) and "The Ultimate Sales Pro - What the Best Salespeople Do Differently" (HarperCollins Leadership).

  

For over 23 years as a top sales effectiveness expert, Paul has helped business-to-business sales reps close more deals in all major industries. As a recognized thought leader in customer engagement strategies, he has been featured in more than 250 publications, including Investor's Business Daily, Salesforce, Selling Power, Sales & Marketing Management, The Kiplinger Letter, and Inc.

  

Paul is the president and founder of Performance Based Results, which delivers intense customized sales workshops, coaching, and leadership programs to companies across North America, UK, Europe, the Middle East, Asia, New Zealand and Australia. 

  

He has worked with more than 1,200 organizations, including 175 of the Fortune 500, plus more than a thousand entrepreneurial, small to mid-sized, cutting-edge businesses looking to dominate their niche markets. Paul's clients typically get 7 times their return-on-investment (ROI) or better. 

  

Paul is a graduate of the University of Delaware (BA and MPA). He resides in Wilmington, Delaware, outside of Philadelphia.

From the Back Cover

Ask the right questions and getimproved employee performance!

Are you tired of asking questions that seem to disempower rather than motivate your employees? Do you struggle to have effective face- to-face communication with your employees in this age of truncated and abbreviated messages? Would you like to ask the right questions to help you hire and retain the best talent?

Questions That Get Results is a powerful resource that provides managers with the questions that lead to real answers for motivating employees, minimizing conflicting priorities, maximizing working relationships, building trust, holding the team accountable, coaching for greater performance, selling ideas, creating change, and negotiating solutions to internal and external conflicts. If you're a manager who would like to ask the right questions that will get you great results, this book is for you.

Are you tired of asking questions that seem to disempower rather than motivate your employees? Do you struggle to have effective face- to-face communication with your employees in this age of truncated and abbreviated messages? Would you like to ask the right questions to help you hire and retain the best talent?

Questions That Get Results is a powerful resource that provides managers with the questions that lead to real answers for motivating employees, minimizing conflicting priorities, maximizing working relationships, building trust, holding the team accountable, coaching for greater performance, selling ideas, creating change, and negotiating solutions to internal and external conflicts. If you're a manager who would like to ask the right questions that will get you great results, this book is for you.

Edition details

• Publisher: Wiley
• Publication date: 2010
• Language: English
• ISBN 10: 0470767847
• ISBN 13: 9780470767849
• Binding: Paperback
• Edition number: 1
• Number of pages: 208