The Power of Inclusion: Unlock the Potential and Productivity of Your Workforce - Hardcover

Hyter, Michael C.; Turnock, Judith L.; Kilts, James M.

Hardcover

ISBN 10: 0470836741 ISBN 13: 9780470836743

Publisher: WILEY, 2006

Synopsis

There is an enormous amount of wasted potential within organizations today because most do not adequately tap in to the wealth of human capital available to them. Most organizations believe that they are meritocracies, but that is a myth that masks the real situation of unequal opportunity that exists in most firms. Exclusionary tendencies are built into leadership, management, and human resources practices that perpetuate unequal opportunity. Most companies “sort and select,” hiring others most like themselves, and focus training and development on those who are identified as high potential.

This book makes a business case for a new inclusive model of human resource development, driven by the demands of increasingly diverse workplaces and continuing expansion of the global economy. It demonstrates that people who succeed often acquire their talent because of the development attention they have received, and it shows how to create a culture of inclusion and development to unlock employee potential and productivity.

The authors ’ approach — developing talent in all employees and aligning human resource systems and senior leadership commitment with that goal — is a response to a business challenge facing corporate North America today. The patterns of exclusion and preference that limit human potential are universal; this book offers management insights for any corporate audience serious about maximizing productivity in the competitive global economy.

About this title

About the Author

Mike Hyter is President and COO of Novations, Inc. a human capital training and consulting firm providing solutions to increase the capacity of individuals and organizations worldwide. He was most recently President and CEO for Novations/J. Howard & Associates, a division within the Boston-based Novations, Inc. that specializes in diversity and inclusion consulting. Hyter’s work with executive leaders in Fortune 1000 companies has resulted in organization-wide diversity and development initiatives that have enhanced the business objectives with those companies. He has also helped those firms expand their diversity efforts into their subsidiaries in Europe.

Hyter has published articles in Inc. magazine, the Handbook of Business Strategy, Director’s Monthly, and Profiles in Diversity Journal, and speaks widely on the topics of development and diversity to groups such as Linkage Inc., the Conference Board, the Minority Corporate Council Association, Executive Leadership Council, and American Society for Training & Development.

Contact Mike Hyter via www.novations.com or at 617-254-7600.

Judith Turnock is an attorney, experienced executive coach, and inclusion expert. She is the founder and president of Hunter Management Group and a frequent speaker and facilitator at conferences and seminars on personal development as well as diversity and inclusion, to groups such as Linkage Inc., the Conference Board, the Executive Leadership Council, and the Minority Corporate Council Association. She has published articles in Forbes and Diversity and the Bar, and is the co-author of Cracking the Corporate Code: The Revealing Success Stories of 32 African-American Executives (AMACOM 2003).

Contact Judith Turnock via jlthmg@aol.com or at 212-222-3206.

From the Back Cover

Praise for The Power of Inclusion

"Diversity and inclusion are among the most challenging tasks an executive is faced with these days. This book does a great job of helping the reader understand why this is important and what to do about it."

Bart Butzer, Executive Vice President for Stores, Target Corporation

"Mike Hyter and Judy Turnock describe with precision and clarity the next step on the journey from diversity to inclusion. This book is a must read for anyone interested in helping corporations compete more successfully in the global economy."

  Price M. Cobbs, M.D., Author, My American Life: From Rage to Entitlement

"Mike Hyter’s new book resonates with my belief that diversity and inclusion are critical elements in any company’s long-term success. Doing this right goes beyond having a strategic understanding of the topic, but requires a process that companies can follow. This book helps provide the trail-map."

Sally Jewell, President and CEO, REI (Recreational Equipment, Inc.)

"Finally a straightforward approach! Hyter and Turnock have taken a complex, multi-faceted subject and made it practical, implementable and measurable. Here’s why it is critical for organizations to focus on the people side of the employment equation, because failure to do so threatens our ability to remain competitive."

O. Redia Anderson, Chief Diversity Officer, National Principal, Diversity & Inclusion, Deloitte & Touche USA LLP

"The Power of Inclusion brings much-needed transparency: the lack of full inclusion or full human capital engagement is a direct drain on shareholder value."

Ronald C. Parker, Senior Vice President, Human Resources, PepsiCo North America

"Finally, here is a book on implementing organizational diversity strategy that is practical and action oriented rather than abstract theorizing. It is a must read for any CEO or general manager who wants to address diversity and inclusion in a strategic and sustainable manner."

David A. Thomas, H. Naylor Fitzhugh Professor of Business Administration and Senior Associate Dean, Harvard Business School

From the Inside Flap

There is an enormous amount of wasted potential within organizations today because most do not adequately tap in to the wealth of human capital available to them. The current approach to recruiting, developing, and managing talent is leaving many employees behind, and squandering opportunities for the business overall.

Managers often hire others most like themselves, making decisions very early about which employees have "the talent," and then focus training and development on those who are identified as high potential. High potentials receive the best job assignments, the most encouragement and support from their managers, formal and informal training and mentoring, and—not surprisingly—the highest performance ratings.

The unfortunate reality is that almost everyone will be excluded from the opportunities given to the select few. The real question for organizations is: How many other employees would have performed as well, or at least better, if they had benefited from the same development process?

The Power of Inclusion challenges the underlying belief that only some employees have the potential to be highly productive contributors, and makes a business case for a new inclusive model of human resource development, driven by the demands of increasingly diverse workplaces and continuing expansion of the global economy. It demonstrates that people who succeed are not simply blessed with innate ability, and often acquire their "talent" because of the development attention they have received. This book shows how to create a culture of inclusion and development to unlock employee potential and productivity throughout your organization.

• Shows how to close the performance gap through an inclusive approach to development that provides all employees with the opportunities usually reserved for a select few.
• Comprehensive coverage includes: The business imperative and the business case for inclusion; managing inclusion and overcoming barriers to inclusive development; the role of senior leaders and of HR; coaching and mentoring employees; communicating clearly-defined high standards for all; best practices for creating a Senior Inclusion Officer (SIO), inclusion counsels, and affinity groups; establishing measurable goals and accountability; positioning all employees for stretch assignments; providing honest, open, and supportive feedback; and measuring progress.
• Goes beyond costly, formal leading-edge training to show how every company can unlock employee potential by using one-on-one, on-the-job employee development, coaching, and feedback.
• Explains how to increase exponentially the number of engaged, valued employees who have the knowledge, skills, and opportunities to contribute to organizational success.
• Features interviews and case studies from leaders, managers, and employees at companies such as Bell South, BP, Frito Lay, Home Depot, Kraft Foods, Procter & Gamble, South Africa Telekom, State Street, and Target Stores.

Edition details

• Publisher: WILEY
• Publication date: 2006
• Language: English
• ISBN 10: 0470836741
• ISBN 13: 9780470836743
• Binding: Hardcover
• Edition number: 1
• Number of pages: 288