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Total Quality Management: A Cross Functional Perspective - Softcover

 
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Synopsis

The emphasis of Quality is pervading every facet of business, and managers are required to know and apply TQM principles. This book explores the strategic role of quality global competition, the roles of management in attaining quality excellence, the structures and systems needed to support a total quality strategy, and the main statistical and analytical tools for achieving quality improvement and control.

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From the Publisher

The emphasis of quality is pervading every facet of business and managers are required to know and apply TQM principles. It explores the strategic role of quality global competition, the roles of management in attaining quality excellence, the structures and systems needed to support a total quality strategy and the main statistical and analytical tools for achieving quality improvement and control. It provides a balance of managerial and statistical coverage and addresses "hot" topics such as cross-functional integration, culture change, global strategy and much more.

About the Author

Ashok Rao
Lawrence P. Carr
Ismael Dambolena
Robert J. Kopp
John Martin
Farshad Rafii
Phyllis Fineman Schlesinger

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  • PublisherWiley
  • Publication date1996
  • ISBN 10 0471108049
  • ISBN 13 9780471108047
  • BindingPaperback
  • LanguageEnglish
  • Edition number1
  • Number of pages656

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ISBN 10:  0471136050 ISBN 13:  9780471136057
Publisher: John Wiley & Sons Inc
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Carr, Lawrence P., Martin, John, Kopp, Robert J., Dambolena, Ismael, Rao, Ashok
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Rao, Ashok; Carr, Lawrence P.; Dambolena, Ismael
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Rao, A. et al
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Condition: Fair. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. Book contains pencil markings. In fair condition, suitable as a study copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1250grams, ISBN:9780471108047. Seller Inventory # 9740252

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Ashok Rao
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Hardback. Condition: Good. The emphasis of Quality is pervading every facet of business, and managers are required to know and apply TQM principles. This book explores the strategic role of quality global competition, the roles of management in attaining quality excellence, the structures and systems needed to support a total quality strategy, and the main statistical and analytical tools for achieving quality improvement and control. Very heavy and large, additional postage will be required. Previous owner's name written in pen on page one. 656 pages. Seller Inventory # 1539977

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Martin, John; Rao, Ashok; Rafii, Farshad; Dambolena, Ismael; Carr, Lawrence P.; Kopp, Robert J.; Schlesinger, Phyllis Fineman
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Rao, Ashok; Carr, Lawrence P.; Dambolena, Ismael; Kopp, Robert J.; Martin, John; Rafii, Farshad and Schlesinger, Phyllis Fineman
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Rao, Ashok (EDT); Carr, Lawrence P.; Dambolena, Ismael; Kopp, Robert J.; Martin, John; Rafii, Farshad; Schlesinger, Phyllis Fineman; Rao, Ashok
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Rao, Ashok (EDT); Carr, Lawrence P.; Dambolena, Ismael; Kopp, Robert J.; Martin, John; Rafii, Farshad; Schlesinger, Phyllis Fineman; Rao, Ashok
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