Total Quality Management: A Cross Functional Perspective

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9780471108047: Total Quality Management: A Cross Functional Perspective
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The emphasis of Quality is pervading every facet of business, and managers are required to know and apply TQM principles. This book explores the strategic role of quality global competition, the roles of management in attaining quality excellence, the structures and systems needed to support a total quality strategy, and the main statistical and analytical tools for achieving quality improvement and control.

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The emphasis of quality is pervading every facet of business and managers are required to know and apply TQM principles. It explores the strategic role of quality global competition, the roles of management in attaining quality excellence, the structures and systems needed to support a total quality strategy and the main statistical and analytical tools for achieving quality improvement and control. It provides a balance of managerial and statistical coverage and addresses "hot" topics such as cross-functional integration, culture change, global strategy and much more.

About the Author:

Ashok Rao
Lawrence P. Carr
Ismael Dambolena
Robert J. Kopp
John Martin
Farshad Rafii
Phyllis Fineman Schlesinger

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Ashok Rao; Lawrence P. Carr; Ismael Dambolena; Robert J. Kopp; John Martin; Farshad Rafii; Phyllis Fineman Schlesinger
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Ashok Rao, Lawrence P. Carr, Ismael Dambolena, Robert J. Kopp, John Martin, Farshad Rafii, Phyllis Fineman Schlesinger
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Ashok Rao, Lawrence P. Carr, Ismael Dambolena, Robert J. Kopp, John Martin, Farshad Rafii, Phyllis Fineman Schlesinger
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Book Description John Wiley and Sons Ltd, United States, 1996. Paperback. Condition: New. Language: English . Brand New Book ***** Print on Demand *****. The emphasis of Quality is pervading every facet of business, and managers are required to know and apply TQM principles. This book explores the strategic role of quality global competition, the roles of management in attaining quality excellence, the structures and systems needed to support a total quality strategy, and the main statistical and analytical tools for achieving quality improvement and control. Seller Inventory # AAV9780471108047

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Book Description John Wiley and Sons Ltd, United States, 1996. Paperback. Condition: New. Language: English . Brand New Book ***** Print on Demand *****.The emphasis of Quality is pervading every facet of business, and managers are required to know and apply TQM principles. This book explores the strategic role of quality global competition, the roles of management in attaining quality excellence, the structures and systems needed to support a total quality strategy, and the main statistical and analytical tools for achieving quality improvement and control. Seller Inventory # AAV9780471108047

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Book Description John Wiley and#38; Sons, 1996. PAP. Condition: New. New Book. Shipped from UK in 4 to 14 days. Established seller since 2000. Seller Inventory # FW-9780471108047

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Book Description John Wiley & Sons, 2016. Paperback. Condition: New. PRINT ON DEMAND Book; New; Publication Year 2016; Not Signed; Fast Shipping from the UK. No. book. Seller Inventory # ria9780471108047_lsuk

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Book Description John Wiley & Sons Inc, 1996. Paperback. Condition: Brand New. 1st edition. 630 pages. 9.75x8.00x1.25 inches. In Stock. Seller Inventory # __0471108049

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Book Description Wiley. Paperback. Condition: New. 656 pages. Dimensions: 9.5in. x 7.6in. x 1.1in.The emphasis of Quality is pervading every facet of business, and managers are required to know and apply TQM principles. This book explores the strategic role of quality global competition, the roles of management in attaining quality excellence, the structures and systems needed to support a total quality strategy, and the main statistical and analytical tools for achieving quality improvement and control. This item ships from multiple locations. Your book may arrive from Roseburg,OR, La Vergne,TN. Paperback. Seller Inventory # 9780471108047

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