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Book Description Condition: New. The emphasis of Quality is pervading every facet of business, and managers are required to know and apply TQM principles. Num Pages: 656 pages, illustrations. BIC Classification: KJMQ; KJMV5. Category: (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 235 x 192 x 34. Weight in Grams: 1140. . 1996. 1st Edition. Paperback. . . . . Seller Inventory # V9780471108047
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