This look at queueing theory stresses the fundamentals of the analytic modeling of queues. It features Excel and Quattro software that allows greater flexibility in the understanding of the nature, sensitivities and responses of waiting- line systems to parameter and environmental changes.
"...this is one of the best books available for use as a textbook for a course and for an applied reference book. Its excellent organizational structure allows quick reference to specific models and its clear presentation coupled with the use of the QTS software solidifies the understanding of the concepts being presented. I highly recommend this book to educators and applied researchers."--IEE Transactions on Operations Engineering
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A graduate text and reference on queueing theory, covering everything from the development of standard models to applications. The focus is on real analysis of queueing systems applications and problem solving. The second edition has been expanded to include new material on statistical inference in queueing and updated to reflect changes in simulation languages and new results in statistical analysis of simulation output such as regenerative techniques. Contains a new section on the fundamentals of Markov processes, in addition to new chapters on advanced Markov Models, queueing networks, and bounds and approximations.
An updated and expanded edition of a highly successful textbook.
This updated and expanded edition of Fundamentals of Queueing Theory presents the analytic modeling of queues in a very accessible style using up-to-date examples. Though the detailed coverage of the fundamentals of analytic modeling remains virtually the same, this new edition contains additional proofs (Erlang's loss formula), material (reversibility and mean-value analysis), and discussions (rootfinding involved in G/M/c). A fresh emphasis on the telecommunications boom enlivens the text, and a spreadsheet program for Excel and Quattro on the companion ftp site aids in understanding the sensitivity of waiting-line systems to parameter and environmental changes. In the treatment of the advanced material, the authors have commingled mathematical details with numerical results and intuitive arguments.
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