Food Service Management by Checklist: A Handbook of Control Techniques - Hardcover

Zaccarelli, Herman E.

Hardcover

ISBN 10: 0471530638 ISBN 13: 9780471530633

Publisher: Wiley, 1991

Synopsis

"Whether in the classroom or on the job, this book will provide itsusers with the means for focused action plans. Like the foodservice operations which they are designed to measure, thechecklists are organized to follow a flow ranging from the front ofthe house to the back of the house and up to the top of the house,covering all relevant procedures from food and beverage service toproduct handling to general administration. Modern issues such ascultural diversity, guest relations, food safety and sanitation,and energy management have been incorporated into the checklists.Another incredibly useful tool is a sample "Shopper's Report."Usually in the domain of classified information, this one formalone may be worth the cost of the book to students, consultants,and operators. "There is a lot to like in this book, but thesection that I particularly appreciate is on how to orient andtrain new employees. Since checklists specify exactly whichprocedures should be followed, and often in which order, it is easyto provide new workers with all the information they need toperform their jobs knowledgeably and confidently. The checklistsare designed in such a manner that they can be applied instantly.Most do not need modification to fit specific needs of individualoperations. "In short, this book contains hundreds of checklists,not rehashed from other sources but intelligently compiled,prioritized and updated to meet the current and immediatelyforeseeable needs of food service operations. Many operators do notuse checklists either because they do not know how to develop oneor because they do not have time for such an objective and detailedanalysis of their operations. This book is the answer. The operatorcan simply lift applicable items from selected sections andintegrate them into a management system. Once readers becomefamiliar and comfortable with checklists and procedures, they cango on to develop their own. As the author himself states, this is abook that is meant to be used rather than read. I did not just readthis book; I devoured it. Food Service Management by Checklist isdestined to become a classic." --Edward G. Sherwin Chairman,Hotel-Motel/Restaurant-Club Management Department Essex CommunityCollege

About this title

From the Publisher

Many busy professionals know, but may not have the time to apply, much of the information that can be most helpful in the successful operation of food service programs. Fast-paced yet succinct it briefs them through a checklist format in the basic principles of food service management and helps them find ways to incorporate these principles into the proper ways to get things done. Numerous examples are used to aid understanding and implementation. Among the topics covered are management principles of planning, organizing, coordinating, staffing, directing, controlling and evaluation; product purchasing, receiving, storing and issuing, preparation and service; employment and personnel practices; management of equipment, money and personal work methods and much more.

About the Author

Herman E. Zaccarelli is the author of Food Service Management by Checklist: A Handbook of Control Techniques, published by Wiley.

Edition details

• Publisher: Wiley
• Publication date: 1991
• ISBN 10: 0471530638
• ISBN 13: 9780471530633
• Binding: Hardcover
• Language: English
• Edition number: 1
• Number of pages: 256