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Synopsis
An easy-to-read, comprehensive, commonsense look at restaurant service from the guest's point of view. Helps teach the details of good service, develop meaningful middle management training and establish definitive operating guidelines that enhance service. Explores the particular process by which customers form their opinions of restaurant service. Provides a competitive advantage for restaurant operators.
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Restaurant Basics: Why Guests Don't Come Back.and What You Can Do About It
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Restaurant Basics: Why Guests Don't Come Back.and What You Can Do About It
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Restaurant Basics: Why Guests Don't Come Back.and What You Can Do About It
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Hardcover. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0471551740I3N00
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Restaurant Basics: Why Guests Don't Come Back.and What You Can Do About It
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Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0471551740I4N00
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Restaurant Basics: Why Guests Don't Come Back.and What You Can Do About It
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Hardcover. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0471551740I3N00
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Restaurant Basics: Why Guests Don't Come Back.and What You Can Do About It
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Restaurant Basics: Why Guests Don't Come Back.and What You Can Do About It
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
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Hardcover. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0471551740I3N00
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Restaurant Basics: Why Guests Don't Come Back.and What You Can Do About It
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Seller rating 5 out of 5 stars
Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0471551740I4N00
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Restaurant Basics: Why Guests Don't Come Back.and What You Can Do About It
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Seller rating 5 out of 5 stars
Hardcover. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0471551740I3N00
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Restaurant Basics : Why Guests Don't Come Back. and What You Can Do about It
Published by
Wiley & Sons, Incorporated, John, 1992
ISBN 10: 0471551740
ISBN 13: 9780471551744
Used
Hardcover
Seller: Better World Books: West, Reno, NV, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. 1 Edition. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # GRP82041114