Restaurant Basics: Why Guests Don't Come Back...and What You Can Do About It - Hardcover

Marvin, Bill

 
9780471551744: Restaurant Basics: Why Guests Don't Come Back...and What You Can Do About It

Synopsis

An easy-to-read, comprehensive, commonsense look at restaurant service from the guest's point of view. Helps teach the details of good service, develop meaningful middle management training and establish definitive operating guidelines that enhance service. Explores the particular process by which customers form their opinions of restaurant service. Provides a competitive advantage for restaurant operators.

"synopsis" may belong to another edition of this title.

Other Popular Editions of the Same Title

9781893864023: Restaurant Basics Revisited: Why Guests Don't Come Back ... and What You Can Do About It

Featured Edition

ISBN 10:  1893864022 ISBN 13:  9781893864023
Publisher: Hospitality Masters Press, 2014
Softcover