An easy-to-read, comprehensive, commonsense look at restaurant service from the guest's point of view. Helps teach the details of good service, develop meaningful middle management training and establish definitive operating guidelines that enhance service. Explores the particular process by which customers form their opinions of restaurant service. Provides a competitive advantage for restaurant operators.
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Seller: cornacres, Columbia, MO, U.S.A.
Hardcover. Condition: Fine. 0471551740 Like new, hardback with dj, Restaurant Basics: Why Guests Don't Come Back and What Your can Do about It, by Bill Marvin, pub. Wiley. Seller Inventory # SKU1024744
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Hardcover. Condition: New. Dust Jacket Condition: Fine. 1st Edition. Language: eng Language: eng. Seller Inventory # ABE-1490723693909
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Hardcover. Condition: Good. 240 pages. Dedication on ffepAn easy-to-read, comprehensive, commonsense look at restaurant service from t he guest's point of view. Helps teach the details of good service, develop meani ngful middle management training and establish definitive operating guidelines t. Seller Inventory # 2515x
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