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Restaurant Basics: Why Guests Don't Come Back...and What You Can Do About It - Hardcover

 
9780471551744: Restaurant Basics: Why Guests Don't Come Back...and What You Can Do About It

Synopsis

An easy-to-read, comprehensive, commonsense look at restaurant service from the guest's point of view. Helps teach the details of good service, develop meaningful middle management training and establish definitive operating guidelines that enhance service. Explores the particular process by which customers form their opinions of restaurant service. Provides a competitive advantage for restaurant operators.

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  • PublisherWiley
  • Publication date1991
  • ISBN 10 0471551740
  • ISBN 13 9780471551744
  • BindingHardcover
  • LanguageEnglish
  • Edition number1
  • Number of pages240

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9781893864023: Restaurant Basics Revisited: Why Guests Don't Come Back ... and What You Can Do About It

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ISBN 10:  1893864022 ISBN 13:  9781893864023
Publisher: Hospitality Masters Press, 2014
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Published by Wiley, 1991
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Hardcover. Condition: Good. 240 pages. Dedication on ffepAn easy-to-read, comprehensive, commonsense look at restaurant service from t he guest's point of view. Helps teach the details of good service, develop meani ngful middle management training and establish definitive operating guidelines t. Seller Inventory # 2515x

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