A revised textbook on business management, which has been extensively reorganized to focus on the needs and problems of the contemporary office. Topics discussed include capacity planning, job design, master scheduling, quality control, project management and product selection.
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Completely reorganized to follow a chronological flow, the Fourth Edition offers new material reflecting recent trends, changes and issues in the production/operations management market. Coverage includes international competitiveness, ethics, strategy, tying other functional areas of business to operations, service sector and new manufacturing technologies. Each chapter opens with coaching tips enabling students to hone in on important concepts and the ``Applications in Operations'' sections bring conceptual matter to life.
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