Balanced Scorecard Diagnostics: Maintaining Maximum Performance

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9780471681236: Balanced Scorecard Diagnostics: Maintaining Maximum Performance
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The complete guide to analyzing and maximizing a company's balancedscorecard
Presenting the next step for balanced scorecard implementation,Balanced Scorecard Diagnostics provides a step-by-step methodologyfor analyzing the effectiveness of a company's balanced scorecardand the tools to reevaluate balanced scorecard measures to drivemaximum performance. CEOs, CFOs, CIOs, vice presidents, departmentmanagers, and business consultants will find all the essentialtools for analyzing a balanced scorecard methodology to determineif it's running at maximum performance and for seamlesslyimplementing changes into the scorecard.
Paul R. Niven (San Marcos, CA) is President of the Senalosa Group,a consulting firm exclusively dedicated to helping businesses getbest-in-class performance. He is the author of two successfulbooks, Balanced Scorecard Step-by-Step (0-471-07872-7) and BalancedScorecard Step-by-Step for Government and Nonprofit Agencies(0-471-42328-9), both from Wiley.

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From the Inside Flap:

The Balanced Scorecard system is a robust framework, capable ofhelping organizations successfully navigate the uncertainties ofcompetition and changing dynamics. However, as many as half of allBalanced Scorecard users aren't achieving the results they hopedfor and a significant number of users rate their performancemeasurement systems as "adequate." Balanced Scorecard expert PaulNiven believes that these organizations aren't reaching the fullpotential of the Balanced Scorecard due to inadequate methods ofimplementation. And this book is his remedy.

Balanced Scorecard Diagnostics is a single-source guide toaccurately analyzing the effectiveness of an organization'sBalanced Scorecard, complete with the latest tools and know-how toimplement corrective changes, ensuring your Balanced Scorecard isoperating at maximum performance. Throughout this step-by-stepguide, self-assessment questions help readers focus companydiscussions to critically examine their implementation efforts andpropel Scorecard initiatives forward.

Balanced Scorecard Diagnostics features real-world case studiesand practical tools that help you get started right away. Italso:

  • Examines the fundamental elements for effectively employing theBalanced Scorecard, including the executive sponsorship critical toimplementing a Scorecard initiative
  • Offers guidelines for effectively examining your BalancedScorecard team, training and education regimen, and communicationplanning
  • Provides advice on how to "personalize"your Strategy Map toevoke user acceptance, supplies diagnostics for reviewing thenumber of objectives on your map, and examines the cause and effectlinkages that tell your strategic story
  • Features expert coverage on testing your current performancemeasures by questioning the number of measures comprising yourScorecard and the vital concept of using measure results to learn,as well as helpful guidance on target setting and sources of targetinformation. It also demonstrates how initiatives may be mapped toScorecard objectives, ensuring your human and financial resourcesare directed towards the execution of strategy
  • Provides cascading principles and tools to gauge the degree ofalignment among Scorecards throughout your organization
  • Examines the connection between the Balanced Scorecard andbudgeting, compensation, and corporate governance and offers proventechniques for effectively forging these linkages
  • Outlines various reporting mechanisms, including software andlow-tech methods, and investigates how the Balanced Scorecard canbe used as a centerpiece of your management review process

Balanced Scorecard Diagnostics is a must-read for everyone whowants to get the most out of the Balanced Scorecard in use at theirorganizations.

From the Back Cover:

"Whether you are an existing company already reaping thesignificant benefits of the Balanced Scorecard as a strategicmanagement, communication, and measurement tool; or are a companyevaluating the many advantages of the Balanced Scorecard, this bookoffers tremendous insight and value."
—Bob Whip President Horizon Fitness

"In this excellent book, Paul Niven captures the most commonlycited issues derailing Balanced Scorecard implementation—thepitfalls, the potential roadblocks, and the showstoppingchallenges. Through proven tools and techniques for areas likechoosing and training the team, securing CEO buy-in, and gettingthe word out, he addresses the 'practical realities' oforganizational change initiatives. If you want your BalancedScorecard initiative to succeed, read this book!"
—Rob Fuller Director of Entrepreneurial Programs BeysterInstitute Rady School of Management

University of California, San Diego

"Paul Niven has developed another easy-to-read guide to theBalanced Scorecard that shares his knowledge and experience. Thisbook will bring benefits to both the uninitiated and the initiatedof this systematic measurement and communication tool. A good readthat helps practitioners achieve a greater degree of success inachieving corporate goals through measurement of the rightvariables."
—Paul G. Rodier Director, Consulting Services ManagementConsulting CGI - NCR

"Experience has demonstrated that building a Balanced Scorecardin a public sector organization can either be a rewarding andproductive experience, or a frustrating waste of time. Followingthe tenets laid down in Niven's latest book is very likely toproduce the former and avoid the latter."
—Gerald Barkdoll Founder/Facilitator Balanced ScorecardInterest Group

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Book Description John Wiley & Sons Inc, United States, 2005. Hardback. Condition: New. 1. Auflage. Language: English. Brand new Book. The complete guide to analyzing and maximizing a companya s balanced scorecard Presenting the next step for balanced scorecard implementation, Balanced Scorecard Diagnostics provides a step--by--step methodology for analyzing the effectiveness of a companya s balanced scorecard and the tools to reevaluate balanced scorecard measures to drive maximum performance. CEOs, CFOs, CIOs, vice presidents, department managers, and business consultants will find all the essential tools for analyzing a balanced scorecard methodology to determine if ita s running at maximum performance and for seamlessly implementing changes into the scorecard. Paul R. Niven (San Marcos, CA) is President of the Senalosa Group, a consulting firm exclusively dedicated to helping businesses get best--in--class performance. He is the author of two successful books, Balanced Scorecard Step--by--Step (0--471--07872--7) and Balanced Scorecard Step--by--Step for Government and Nonprofit Agencies (0--471--42328--9), both from Wiley. Seller Inventory # AAH9780471681236

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Book Description John Wiley and Sons Ltd, United States, 2005. Hardback. Condition: New. 1. Auflage. Language: English. Brand new Book. The complete guide to analyzing and maximizing a company's balanced scorecard Presenting the next step for balanced scorecard implementation, Balanced Scorecard Diagnostics provides a step-by-step methodology for analyzing the effectiveness of a company's balanced scorecard and the tools to reevaluate balanced scorecard measures to drive maximum performance. CEOs, CFOs, CIOs, vice presidents, department managers, and business consultants will find all the essential tools for analyzing a balanced scorecard methodology to determine if it's running at maximum performance and for seamlessly implementing changes into the scorecard. Paul R. Niven (San Marcos, CA) is President of the Senalosa Group, a consulting firm exclusively dedicated to helping businesses get best-in-class performance. He is the author of two successful books, Balanced Scorecard Step-by-Step (0-471-07872-7) and Balanced Scorecard Step-by-Step for Government and Nonprofit Agencies (0-471-42328-9), both from Wiley. Seller Inventory # AAH9780471681236

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