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Sales Management: Concepts and Cases - Softcover

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9780471852155: Sales Management: Concepts and Cases

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Synopsis

Uses a comprehensive, up-to-date and practical approach to sales management. Each chapter begins with a narrative about an individual firm. Boxes highlight recent developments, topical issues and unique sales strategies. Special attention is paid to current topics on managing strategic account relationships, team development, work force diversity, Total Quality Management and ethical issues. This edition features 21 new cases, increasing the total number of cases to 49. Cases appear at the end of each chapter. Thoroughly updated tables, figures and references.

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Other Popular Editions of the Same Title

9780471111504: Sales Management: Concepts and Cases

Featured Edition

ISBN 10:  0471111503 ISBN 13:  9780471111504
Publisher: John Wiley and Sons Ltd, 1995
Softcover