Business Process Reengineering: Breakpoint Strategies for Market Dominance - Hardcover

Johansson, Henry J.; McHugh, Patrick; Pendlebury, A. John; Wheeler III, William A.

Hardcover

ISBN 10: 0471938831 ISBN 13: 9780471938835

Publisher: Wiley, 1993

Synopsis

Business Process Reengineering BreakPoint Strategies for MarketDominance Business Process Reengineering shows you how to take thevital next step to attain market dominance and become a worldleader
* A team of internationally recognized Coopers & Lybrandmanufacturing consultants explain why they believe the businessworld needs to move beyond continuous improvement and TQM conceptsto Business Process Reengineering (BPR).

* BPR involves a dramatic redesign of business processes,organization structures and use of technology, to achieve"breakthroughs" in business competitiveness.

* The book is based on the authors experience of extensiveinternational work with leading corporations including AT&T,Asea Brown Boveri (ABB), Allied-Signal, and Coca-Cola &Schweppes (CC&SB).

* Focusing on the effectiveness of BPR, the book shows howcompanies can streamline operations, and inevitably cut costs, onthe way to creating process excellence in all key aspects of theorganization.
Reengineering goes beyond continuous improvement "Continuousimprovement is exactly the right idea if you are the world leaderit is probably a disastrous idea if you are far behind in the worldstandard we need rapid, quantum-leap improvement. We cannot besatisfied to lay out a plan that will move us towards the existingworld standard over some protracted period of time if we acceptsuch a plan; we will never be the world leader." Paul O Neill,Chairman ALCOA

About this title

About the Author

About the authors Henry J. Johansson is the Chairman of the Coopers& Lybrand (C&L). Manufacturing Industry practice. He hasbeen responsible for the firm's most significant consultingengagements in the area of implementing new technologies to enhanceperformance and competitiveness. He is a certified managementconsultant and a certified practitioner in production and inventorymanagement. He is on the Board of Directors of the OperationsManagement Association and on the Board of Advisors for the Journalof Cost Management for the Manufacturing Industry. Patrick McHughis a Partner in C&L's Commerce and Industry ManagementConsulting Division. His extensive international work has includedadvising manufacturing companies, governments and the public sectoron areas from competitive strategy and industrial policy totechnology management. He founded the Engineering Group in the UKand the C&L International Centre for Technology and EngineeringManagement. He is currently the Partner in Charge of the firm'sconsulting activities in the technology and engineering industries.A. John Pendlebury is currently the Partner in Charge of theManufacturing, Engineering, and Logistics Consulting for the UKbranch of C&L. He is responsible for 200 professionals in theUK occupied with strategy and implementation in the abovefunctional areas. His career with C&L began in 1973 and has ledhim to work within branches in the USA, USSR and throughout Europe.He has overseen a multitude of manufacturing, logistical, strategicplanning, industrial administration, and restructuring projectsduring his time with C&L. William A. Wheeler III is a Partnerin the C&L Management Consulting Services Group and isresponsible for the National Just-In-Time (JIT) and ManufacturingStrategy practices in the USA and the International ManufacturingStrategy Center of Excellence. He has participated in and managednumerous domestic and international consulting engagements thatinvolve the major elements of strategy and productivityimprovement, including: quality, engineering, and materialssystems. He has won international recognition for his contributionsin the field of JIT. He originated the concepts of Co-OpContracting and BreakPoint Manufacturing Strategy, which have beenadopted by major corporations throughout the world.

From the Back Cover

Business Process Reengineering BreakPoint Strategies for Market Dominance Business Process Reengineering shows you how to take the vital next step to attain market dominance and become a world leader?

• A team of internationally recognized Coopers & Lybrand manufacturing consultants explain why they believe the business world needs to move beyond continuous improvement and TQM concepts to Business Process Reengineering (BPR).
• BPR involves a dramatic redesign of business processes, organization structures and use of technology, to achieve "breakthroughs" in business competitiveness.
• The book is based on the authors? experience of extensive international work with leading corporations?including AT&T, Asea Brown Boveri (ABB), Allied-Signal, and Coca-Cola & Schweppes (CC&SB).
• Focusing on the effectiveness of BPR, the book shows how companies can streamline operations, and inevitably cut costs, on the way to creating process excellence in all key aspects of the organization.

Reengineering goes beyond continuous improvement? "Continuous improvement is exactly the right idea if you are the world leader ? it is probably a disastrous idea if you are far behind in the world standard ? we need rapid, quantum-leap improvement. We cannot be satisfied to lay out a plan that will move us towards the existing world standard over some protracted period of time ? if we accept such a plan; we will never be the world leader." Paul O?Neill, Chairman ALCOA

From the Inside Flap

Business Process Reengineering BreakPoint Strategies for Market Dominance Henry J. Johansson Patrick McHugh A. John Pendlebury William A. Wheeler III Dominance in the global marketplace is not the stuff of dreams. In today s increasingly integrated international market it is an essential goal for corporate survival and success. At the end of an era of marketplace analysis, where strategic planners recommendations have driven budgets and R&D, and produced lifecycles, a host of process improvements have been undertaken; the 1980s saw Total Quality Management (TQM) and Just-In-Time (JIT) production almost universally adopted as the central tenets of process-oriented manufacturing philosophies. They are not enough. No matter how great an impact TQM and JIT production have made, they remain "inside the walls" and can only be the starting point for truly global business practice. To become dominant in today s marketplace, companies must reinvent their operations; but how? In Business Process Reengineering: BreakPoint Strategies for Market Dominance, four internationally recognized experts from Coopers & Lybrand s manufacturing consultancy explain how to go beyond the old way of thinking beyond functional silos, cost cutting, even the simple notion of "teamwork" to create a new core business process oriented company. A core business process is one that cuts across boundaries, functions and departments. By focusing on the effectiveness of core business processes, and "pulling" supporting processes and resources to those core business processes, companies can streamline operations and inevitably cut costs without making arbitrary head-count decisions. By "reading the market" to see which core business processes can produce results beyond what the market knows is possible, a company can find a BreakPoint, an opportunity that will cause a disproportionate reaction in the marketplace and pull the company into a leadership position.

Edition details

• Publisher: Wiley
• Publication date: 1993
• Language: English
• ISBN 10: 0471938831
• ISBN 13: 9780471938835
• Binding: Hardcover
• Edition number: 1
• Number of pages: 256