West and Turner's UNDERSTANDING INTERPERSONAL COMMUNICATION: MAKING CHOICES IN CHANGING TIMES, Second Edition, empowers you by providing both the knowledge and practical skills you need to be effective communicators in today's rapidly changing and technologically advanced society. An innovative theory-skill framework, integrated in every chapter, uniquely combines theory and practice, eliminating the perceived division between them while clarifying their fundamental interconnections. The text powerfully supports skill development; rather than...
Rich West is Professor in the Department of Communication Studies at Emerson College in Boston. At Emerson, he served as the Department Chair for several years, as the Acting Director of the Institute for Liberal Arts and Interdisciplinary Studies, and as the Project Director of the Center for Innovation in Teaching and Learning. He is past President of the Eastern Communication Association, where he received the Past...
1. Introduction to Interpersonal Communication. 2. Communication, Perception, and the Self. 3. Communication, Identity, and Culture. 4. Communicating Verbally. 5. Communicating Nonverbally. 6. Effective Listening. 7. Communication and Emotion. 8. Sharing Personal Information. 9. Communicating Power and Conflict. 10. Communicating in Close Relationships. 11. Technology and Interpersonal Communication. Student Workbook.
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