Items related to A Guide to Computer User Support for Help Desk and...
Synopsis
A GUIDE TO COMPUTER USER SUPPORT FOR HELP DESK AND SUPPORT SPECIALISTS, FOURTH EDITION focuses on key information and skills for user support professionals, including troubleshooting and problem solving, successful communication with clients, determining a client's specific needs, and training end users. For those considering entering the field, alternate career paths for user-support workers are described. This text continues many of the successful features of previous editions, including Tips,...
About the Author
Fred Beisse teaches Computer Information Technology at Lane Community College in Eugene, Oregon, where he has designed and led courses in user support, information analysis and visualization, project management, and geographical information systems. Beisse builds on more than 30 years of experience in computer management positions, where he has been responsible for end-user support, computer services, computer facilities planning, and operations management.
"About this title" may belong to another edition of this title.
- PublisherCourse Technology
- Publication date2009
- ISBN 10 0495806498
- ISBN 13 9780495806493
- BindingPaperback
- LanguageEnglish
- Edition number4
- Number of pages696
- Rating
Search results for A Guide to Computer User Support for Help Desk and...
Stock Image
A Guide to Computer User Support for Help Desk and Support Specialists
Seller: Better World Books, Mishawaka, IN, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. 4th Edition. Used book that is in clean, average condition without any missing pages. Seller Inventory # 4257867-75
Quantity: 1 available
Stock Image
A Guide to Computer User Support for Help Desk and Support Specia
Seller: Hawking Books, Edgewood, TX, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. Good Condition. Has writing/highlighting. Includes CD/DVD(s). Five star seller - Buy with confidence! Seller Inventory # X0495806498X3
Quantity: 1 available
Stock Image
A Guide to Computer User Support for Help Desk & Support Specialists [With 2 CDROMs]
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 2.42. Seller Inventory # G0495806498I3N00
Quantity: 1 available
Stock Image
A Guide to Computer User Support for Help Desk & Support Specialists
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # GOR014321846
Quantity: 1 available
Stock Image
A Guide to Computer User Support for Help Desk and Support Specialists
Seller: Textbooks_Source, Columbia, MO, U.S.A.
Seller rating 5 out of 5 stars
paperback. Condition: Good. 4th Edition. Ships in a BOX from Central Missouri! May not include working access code. Will not include dust jacket. Has used sticker(s) and some writing or highlighting. UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes). Seller Inventory # 000902727U
Quantity: 1 available
Stock Image
A Guide to Computer User Support for Help Desk & Support Specialists
Seller: a2zbooks, Burgin, KY, U.S.A.
Seller rating 4 out of 5 stars
Softcover. Condition: Fine. Fourth Edition. Former Instructor's Review Copy. Book appears nearly new with only minor shelf wear to cover and sticker on back. Includes two sealed CDs. 674 pages. Multiple copies available this title. Quantity Available: 3. Shipped Weight: Under 1 kilo. Category: Computers & Internet; ISBN: 0495806498. ISBN/EAN: 9780495806493. Pictures of this item not already displayed here available upon request. Inventory No: 1561029257. Seller Inventory # 1561029257
Quantity: 3 available
Stock Image
A Guide to Computer User Support for Help Desk and Support Specialists
Seller: BennettBooksLtd, North Las Vegas, NV, U.S.A.
Seller rating 5 out of 5 stars
paperback. Condition: New. In shrink wrap. Looks like an interesting title! Seller Inventory # Q-0495806498
Quantity: 1 available
Stock Image
A Guide to Computer User Support for Help Desk and Support Specialists
Seller: Toscana Books, AUSTIN, TX, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: new. Excellent Condition.Excels in customer satisfaction, prompt replies, and quality checks. Seller Inventory # Scanned0495806498
Quantity: 1 available