Problems with Patients: Managing Complicated Transactions - Softcover

Norton, Kingsley; Smith, Samuel Peter

Softcover

ISBN 10: 0521436281 ISBN 13: 9780521436281

Publisher: Cambridge University Press, 1994

Synopsis

When patient meets doctor, as well as engaging in a transaction with a clinical purpose, they react to one another as people. Their personalities and ability to form relationships in general also affect the professional interaction. As with other relationships, things can go wrong. The outcome of the consultation may not be what either individual hoped for or intended. Norton and Smith explore the factors that can cause problems in the doctor-patient relationship. Within a model studied from three theoretical perspectives, the authors emphasize the often unconscious personal aspects of the doctor-patient interaction, and offer concrete advice to help doctors manage their dealings with patients. This fresh look at an important but often neglected aspect of health care will be vital reading for all doctors, psychiatrists, clinical psychologists, social workers, medical students, health care administrators, and patients' rights advocates.

About this title

Book Description

Within a model studied from three theoretical perspectives, the authors emphasize the often unconscious personal aspects of the doctor-patient interaction, and offer concrete advice to help doctors manage their dealings with patients.

From the Back Cover

When patient meets doctor, as well as engaging in a transaction with a clinical purpose, they react to one another as people. Their personalities and ability to make relationships in general also affect the professional interaction. As with other relationships, things can go wrong. The outcome of a consultation may not then be what was hoped for or intended on either side. What may be lost, or not even achieved, is a sense of working with one another - hence the 'problem patient' or 'quack doctor'. This book describes the factors that may complicate the clinical transaction between patient and doctor, emphasising and explaining the influence of often unconscious personal aspects. This is encompassed within a readily applied and concise model, which yields a fresh analysis and understanding. The insight gained can help doctors, within their own consultational styles, to better manage their interaction with patients. Plentiful clinical case vignettes illustrate this approach to understanding and managing clinical transactions and will be welcomed by clinical students and doctors in training, as well as by their trainers.

Edition details

• Publisher: Cambridge University Press
• Publication date: 1994
• Language: English
• ISBN 10: 0521436281
• ISBN 13: 9780521436281
• Binding: Paperback
• Edition number: 1
• Number of pages: 196