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Public Service Performance: Perspectives on Measurement and Management - Hardcover

 
9780521859912: Public Service Performance: Perspectives on Measurement and Management

Synopsis

The performance of governments around the globe is constantly in the spotlight, whether as a celebration or indictment of their activities. Providing evidence on strategies to improve the performance of public agencies is therefore essential to the practice of public management. Originally published in 2006, this important contribution to the debate explores issues of measurement, research methodology, and management influences on performance. It focuses on three key questions: what approaches should be adopted to measure the performance of public agencies? What aspects of management influence the performance of public agencies? As the world globalizes, what are the key international issues in performance measurement and management? In examining these questions, the contributors debate both methodological and technical issues regarding the measurement of performance in public organizations, and provide empirical analyses of the determinants of performance. The book concludes with groundbreaking work on the international dimensions of these issues.

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Book Description

The performance of governments is constantly under scrutiny. Providing evidence on strategies to improve the performance of public agencies is therefore essential to the practice of public management. This important 2006 contribution to the debate focuses on the key issues of measurement, research methodology, and management influences on performance.

About the Author

Richard M. Walker is Professor of Public Management at the University of Hong Kong and Cardiff University.

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9780521172936: Public Service Performance: Perspectives on Measurement and Management

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ISBN 10:  0521172934 ISBN 13:  9780521172936
Publisher: Cambridge University Press, 2010
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Boyne, George A.; Meier, Kenneth J.; O'Toole, Laurence J., Jr.; Walker, Richard M. (eds.)
ISBN 10: 0521859913 ISBN 13: 9780521859912
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Boyne, George A.; et al (eds.)
ISBN 10: 0521859913 ISBN 13: 9780521859912
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Boyne, GA (ed)
Published by Cambridge University Press, 2006
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Condition: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In good all round condition. Dust jacket in fair condition. Library sticker on front cover. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,950grams, ISBN:9780521859912. Seller Inventory # 9798916

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George A. Boyne (Herausgeber), und andere:
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Walker Richard M. O'Toole Laurence J. Meier Kenneth J. Boyne George A.
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George A. Boyne, Kenneth J. Meier,
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